Product Manager

Summary

Join Appen as a highly skilled Product Manager specializing in Workforce Management! Lead the development and configuration of workforce management solutions, leveraging your Salesforce expertise and data analysis skills. Collaborate with cross-functional teams to ensure a cohesive product vision and impactful data-driven insights. This role requires a robust background in Salesforce configuration, data manipulation, and advanced Excel skills within professional services or financial settings. You will be responsible for the entire product lifecycle, from ideation to ongoing improvements. Contribute to a rapidly evolving field and make an impact on high-value AI projects.

Requirements

• Bachelor’s degree in Business, Finance, IT, or a related field
• 2+ years of product management experience, with specific expertise in workforce management solutions in professional services or financial sectors preferred
• Proficiency in Salesforce, including hands-on experience with configuration (creating and managing custom objects, fields, flows, and permissions)
• Advanced Excel skills (macros, pivot tables, and data analysis) and strong data manipulation abilities
• Demonstrated ability to manage the end-to-end product lifecycle, from ideation through to ongoing improvements
• Detail-oriented with excellent organizational skills and the ability to manage multiple priorities
• Strong team player with outstanding communication and interpersonal skills

Responsibilities

• Lead the creation and enhancement of workforce management tools and solutions, establishing a product roadmap that aligns with company and client needs
• Conduct hands-on configuration of Salesforce, including the creation and customization of objects, forms, fields, flows, and permission sets, to optimize platform functionality and usability
• Perform data manipulation and analysis within Salesforce and Excel to generate insights that drive key decisions and product improvements
• Collaborate closely with engineering and operations teams to define product requirements, prioritize features, and manage the product backlog
• Partner with finance and operations stakeholders to ensure workforce management solutions support financial objectives and operational efficiency
• Track, report, and evaluate KPIs, making adjustments based on analytics and user feedback
• Facilitate regular communication with cross-functional teams, leading product meetings and maintaining transparent communication channels

Preferred Qualifications

• Experience with Agile methodologies and tools like Jira or Confluence
• Ability to develop product strategies grounded in user-centric design principles
• Familiarity with financial modeling and workforce planning
• Salesforce Administrator Certification with additional platform certifications (e.g., Platform App Builder) highly preferred

Benefits

• Dynamic, inclusive, and flexible work environment
• $120,000 - $140,000 a year