Product Manager

Summary

Join Clipboard Health, a fast-growing Series C marketplace, as a Product Manager and help us continue to grow so we can serve more professionals and workplaces. You will tackle challenges through a design-first, consumer lens, owning the entire product lifecycle from initial concept to post-launch analysis. Responsibilities include leading a micro-crew of engineers, designers, and operations staff, prototyping and validating designs, and writing comprehensive documentation. Success in this role requires a strong understanding of consumer behavior, data analysis, and cross-functional collaboration. The ideal candidate will have 5-10 years of experience in product management with a proven track record of success in B2C or marketplace settings. Bonus points for experience in marketplaces, gig economies, or healthcare staffing.

Requirements

• 5–10 years owning product outcomes (PM, growth, or marketing with full P&L responsibility)
• Tangible wins improving retention, engagement, or revenue in a B2C or marketplace setting
• Fluent in both qual (interviews, field studies) and quant (SQL, event analytics, A/B)
• Track record of crisp product docs, launch plans, and post-mortems that drive action
• Proven leadership of cross-disciplinary squads—engineering, design, ops—on ambitious timelines

Responsibilities

• Scout the frontier, sketch the future. Start with raw customer stories, rough pen-and-paper flows, and low-fi prototypes—then decide where to place our engineering, ops, or budget chips for the next 3–12 months
• Own the whole arc. From first sticky-note wireframe to post-launch retro, every stage is yours: discovery calls, journey mapping, Figma mocks, ticket writing, project plans, QA, and success metrics—no hand-offs
• Prototype → validate → polish. Pair rapid design sprints with cohort data and funnel metrics. If a layout change can solve the problem faster than code, you sketch it and test it first
• Lead a micro-crew. Captain a tight squad of engineers, designers, ops, and support—keeping user experience at the center while unblocking, coaching, and delivering at pace
• Write to think. Working-Backwards docs, weekly digests, and pre-mortems are your design brief, product spec, and narrative in one. Clear writing keeps the whole org aligned
• Ship at clip. Slice big bets into testable slices, run guerilla experiments, and iterate—fast never means sloppy; every release meets Clipboard-level craft
• Act like the owner of the store. Spot a gap—visual, functional, or operational? You jump in, sketch, build, or fix it, even if it’s “not what PMs usually do.”

Preferred Qualifications

• Marketplace, gig-economy, or healthcare staffing chops
• 0→1 launch scars—or trophies—from new products or verticals
• Strategy & Ops, growth hacking, or local-market playbook experience
• Thrive in a fully remote, writing-first culture where async isn’t a buzzword—it’s how the work gets done