Product Manager

Summary

Join Credit Key, a leading provider of flexible payments for B2B transactions, as a Product Manager. You will shape and lead the strategy for borrower and merchant experience products, collaborating with cross-functional teams. This role involves defining product strategy, managing the product lifecycle, driving business outcomes, and using a data-driven approach. You will own the product backlog and manage stakeholder communications. The ideal candidate has 4+ years of product management experience, preferably in fintech or B2B SaaS, and strong technical aptitude, problem-solving skills, and a customer-first mindset.

Requirements

• 4+ years of experience in product management, preferably in fintech or B2B SaaS environments, with a proven track record of launching successful products
• Strong technical aptitude: Experience collaborating with engineering teams and an understanding of technical systems and architectures to engage in informed discussions and decision-making
• Problem-Solving Skills: Ability to navigate ambiguity, propose solutions, and make decisions even with limited resources or incomplete information
• Customer-First Mindset: A deep understanding of both borrower and merchant needs, with the ability to translate customer feedback into product enhancements and innovations
• Data-Driven Decision Making: Comfort with analyzing both qualitative and quantitative data to identify insights, drive product improvements, and define KPIs
• Entrepreneurial Spirit: A self-starter who takes initiative and ownership, able to lead projects end-to-end and influence others to drive successful outcomes
• Strong Communication Skills: The ability to clearly communicate complex ideas and concepts to diverse audiences, including technical and non-technical stakeholders
• Experience with B2B products: Experience working on products that involve both merchants and end-users, understanding the nuances of serving two different customer bases

Responsibilities

• Define product strategy: Lead the development of the product roadmap and vision, focusing on delivering innovative solutions to improve the user experience for both borrowers and merchants
• Product Lifecycle Ownership: Manage the end-to-end lifecycle of products from ideation, design, development, testing, to launch and iteration
• Cross-functional Collaboration: Work closely with engineering, design, data science, sales, marketing, and customer success teams to deliver products that meet business objectives, technical requirements, and customer needs
• Drive Business Outcomes: Use data-driven decision-making to prioritize product initiatives that drive measurable business results, increase product adoption, and maximize customer satisfaction
• Data & Metrics-Driven Approach: Define success metrics, track key performance indicators (KPIs), and leverage data to optimize product features and functionality
• Ownership of Product Backlog: Own and prioritize the product backlog, ensuring that development efforts are aligned with company objectives and user needs
• Stakeholder Management: Communicate product vision, strategy, and roadmaps effectively to both internal stakeholders and external partners

Preferred Qualifications

• Previous experience working in a payment processing or lending platform
• Familiarity with financial regulations and compliance requirements in fintech

Benefits

• Competitive Compensation Package with equity and paid time off
• Great healthcare benefits
• 401k Match
• 100% Remote. Flexible work schedule & location
• Supportive, low ego, highly collaborative team environment
• Work from home stipend