Product Manager

Summary

Join DoseSpot, a PE-backed start-up and leader in electronic prescribing software, as their Product Manager for pVerify, a leading insurance verification solution. You will play a crucial role in driving the development and success of core medical eligibility services, improving how healthcare providers and insurance payers exchange data. Leveraging data, analytics, and AI/machine learning, you will optimize routing protocols for reliability, speed, and compliance. Collaborate with cross-functional teams to create and implement strategies meeting market demands and enhancing user experience. Responsibilities include understanding customer needs, defining product vision, and delivering high-quality solutions aligned with DoseSpot's mission. This role requires independent work, cross-team collaboration, and problem-solving skills.

Requirements

• Bachelor’s degree required
• Minimum of 5 years of product management experience, successfully launching and managing products from concept to market
• Must understand healthcare workflows, compliance, and secure data transmission regulations
• Proven track record of collaboration across all functions in an enterprise SaaS healthcare technology business (engineering, professional services
• Ability to span altitudes from vision/evangelism to “getting into the weeds” with high attention to detail and strong organizational skills
• Excellent written and verbal communication skills; strong, professional presence in working with customers/partners (including C-Suite executives)
• Excellent analytical, problem-solving, and decision-making skills
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
• Strong technical knowledge of APIs, with experience in designing, integrating, or managing API-driven products
• Demonstrated ability to independently apply a broad range of theories, concepts, principles, and methodologies to product projects involving complex features

Responsibilities

• Define and articulate product vision, strategy, and roadmap based on market research, customer feedback, and business goals
• Identify opportunities for product enhancements and new product development
• Align product initiatives with company objectives and market trends
• Lead cross-functional teams to develop and launch new products and features
• Prioritize the backlog, make tradeoff decisions quickly, and ensure on-time, high-quality delivery
• Work closely with engineering and design teams to create intuitive, user-friendly products
• Conduct market research and competitive analysis to identify customer needs and market opportunities
• Engage with customers to gather feedback, understand pain points, and validate product concepts
• Translate customer insights into actionable product requirements and features
• Collaborate with internal stakeholders, including sales, marketing, and customer support, to ensure successful product launches and adoption
• Communicate product vision, roadmap, and progress to senior leadership and other stakeholders
• Manage relationships with external partners and vendors as needed
• Define key performance indicators (KPIs) and track product performance against goals
• Analyze product usage data and customer feedback to identify areas for improvement
• Implement continuous improvement processes to enhance product quality and user satisfaction

Preferred Qualifications

• Preferred experience in the healthcare or tech industry with expertise in core routing systems for e-prescribing and medical eligibility
• Experience with EDI transactions, eligibility verification, claims management, and prior authorizations is a plus

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance
• Annual company offsite
• Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
• Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)
• 401(k) company match
• One-time workspace reimbursement to help you optimize your remote workspace