Product Manager

Summary

Join Headspace as a Product Manager and play a critical role in shaping our employer and partner-facing experiences for our B2B mental health care products. You will develop and execute product strategies, enhance client reporting capabilities, improve internal tools, and support B2B2C operations. This role requires strong data proficiency, B2B product experience, and project management skills. You will collaborate with cross-functional teams to deliver high-impact product initiatives and act as a primary escalation point for product issues. If you are passionate about data-driven decision-making, growth, and creating seamless employer experiences, this is the ideal role for you. Headspace offers a competitive salary and a comprehensive benefits package.

Requirements

• Possess a minimum of 2 years of product management experience, defining product requirements, success metrics, working with engineering teams, & iterating products over time
• Demonstrate a strong understanding of data structures, reporting tools, and analytics methodologies to drive product insights and decision-making
• Show familiarity with employer engagement strategies, partner marketing, and enterprise SaaS models
• Possess experience optimizing digital engagement, automation, and reporting tools to increase product adoption and partner success
• Have the ability to manage cross-functional projects with multiple stakeholders, ensuring alignment and timely execution
• Show understanding of software development processes and the ability to work closely with engineering teams
• Possess strong collaboration skills with internal teams (sales, customer success, engineering, marketing) to drive alignment and execution
• Have the ability to navigate complexity and ambiguity while delivering practical, scalable solutions

Responsibilities

• Develop and execute the product strategy for employer engagement mechanisms, including challenges, marketing automation, and branded experiences
• Own and enhance Headspace’s B2B client reporting capabilities, ensuring robust, scalable, and insightful data reporting for our partners while collaborating with the Client Reporting team on strategic partner needs
• Lead improvements to internal stakeholder management tooling, enabling customer success, sales, and account teams to better support our enterprise partners
• Support B2B2C operations and escalations, working closely with cross-functional teams to streamline issue resolution and optimize the user experience
• Drive data system enhancements that enable more effective decision-making, reporting, and analytics across our B2B ecosystem
• Collaborate with engineering, design, marketing, and commercial teams to define, prioritize, and deliver high-impact product initiatives
• Develop product requirements, define success metrics, and ensure seamless execution of the B2B roadmap
• Act as a primary escalation point for B2B and partner-related product issues, coordinating responses and long-term improvements

Preferred Qualifications

• Have experience working with enterprise clients, especially in the health and wellness or HR tech space
• Show familiarity with business intelligence and analytics platforms (e.g., Looker, Tableau, DataBricks, Amplitude)
• Have experience with marketing automation tools and customer engagement platforms
• Possess knowledge of employer benefits ecosystems and how digital health solutions fit within them
• Have a background in SaaS, B2B2C, or marketplace models

Benefits

• Base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave
• Paid performance incentives