Product Manager

Summary

Join Instructure's EdTech Effectiveness Team as a Product Manager for Impact, a product maximizing LMS and LTI tool adoption. You will define and execute the product vision, leverage data analytics for decision-making, and conduct user research to understand user needs. This role requires close collaboration with cross-functional teams, stakeholders, and customers to ensure seamless product adoption and user satisfaction. You will also stay current with industry trends, develop testable hypotheses, and advocate for an exceptional user experience. Success in this fast-paced environment requires strong analytical, communication, and collaboration skills. The position offers a competitive salary, benefits, and opportunities for professional growth.

Requirements

• 3+ years of product management experience, preferably in edtech, SaaS, or data-driven platforms
• Strong analytical skills with the ability to leverage data insights for product decision-making
• Experience working with analytics platforms and understanding usage data trends
• Passion for education and technology, with a deep interest in improving the teaching and learning experience
• Familiarity with Learning Management Systems (LMS), LTI integrations, and/or edtech tools
• Excellent interpersonal skills with experience working closely in and across cross-functional teams
• Bachelor’s degree in business, computer science, education, or a related field
• Strong time management, organizational skills and sense of urgency and ownership
• Commitment to quality work with exceptional attention to detail and the ability to identify and drive process improvements
• Ability to listen actively, understand, and synthesize feedback from multiple sources
• Ability to travel occasionally for conferences, customer visits and team meetings

Responsibilities

• Define and execute the product vision and strategy for Impact, ensuring alignment with institutional needs and market trends
• Utilize data analytics to monitor product performance, track key metrics, and make informed decisions to optimize product features and strategies
• Conduct research to deeply understand the needs, pain points, and preferences of users
• Translate insights into actionable recommendations for product enhancements
• Work closely with sales, product marketing, support, and customer success teams to ensure seamless product adoption and user satisfaction
• Stay current with trends and advancements in the education technology industry to inform product strategies
• Develop testable hypotheses and execute tests to drive discovery and innovation
• Ensure continuous delivery of value
• Work with the team to accurately define problems and create actionable user stories and acceptance criteria
• Consider outcome potential, competitive landscape, technical requirements, user experience, and business goals
• Advocate for an exceptional user experience by collaborating with design teams to create intuitive, user-friendly interfaces
• Continuously seek opportunities to improve the usability and accessibility of our products
• Act as a voice of the customer and the market, ensuring that product enhancements align with user needs and industry best practices
• Collaborate with engineering, UX/design, and data teams to define requirements, prioritize features, and drive successful product launches
• Collaborate and communicate effectively with internal teams, stakeholders, and customers
• Provide regular updates on product development progress, challenges, and successes
• Adapt and thrive in a fast-growing environment where roles and responsibilities evolve
• Model and inspire high levels of integrity
• Encourage collaboration and provide candid and thoughtful feedback to inspire the team's best work
• Develop a basic understanding of the economics and financial dynamics of the organization and assigned products to align decision-making with business goals

Preferred Qualifications

• Experience with JIRA, JPD, Figma, Pendo, GSuite, Salesforce or other similar tools
• Advanced degree in business, computer science, education, or a related field
• Data gathering, analysis, and visualization skills with tools beyond spreadsheets - we use Snowflake and Tableau; but experience in anything similar is great!
• Familiarity with the Instructure ecosystem and its associated tools and processes

Benefits

• Competitive salary, equity and 401k
• Medical, dental, disability, and life insurance
• HSA program, vision, voluntary life, and AD&D
• Tuition reimbursement
• Paid time off, 11 paid holidays, and flexible work schedules
• LifeStyle Spending Account
• $100 - $130 a year