Product Manager

Summary

Join Masabi, a leading fare payment technology company, as a Product Manager to lead the software powering our validator devices. You will own a complex ecosystem of device applications, APIs, and SDKs, ensuring reliable and intuitive fare validation solutions. This role is remote and based in Colombia. You will collaborate with engineering teams, UX designers, and transit agency partners. This is a fantastic opportunity to impact millions of riders worldwide and be part of a growing company. Masabi offers a competitive salary and benefits package.

Requirements

• Passionate about solving complex, real-world problems through thoughtful software design
• Strong technical background - either from software engineering experience or as a technical product manager
• Experience working with embedded software, SDKs, APIs, or hardware-integrated products, ideally in mobility, transit, or related industries
• Skilled at balancing user needs, technical complexity, and business goals to make data-driven product decisions
• Comfortable navigating ambiguity and shifting priorities in a fast-paced environment
• Proven ability to take products from concept to launch, collaborating closely with engineering and customers
• Excellent communicator in English, with the ability to translate complex technical concepts into clear, actionable plans
• A team player who brings curiosity, empathy, and a problem-solving mindset to their work

Responsibilities

• Own the validator software ecosystem, covering device applications, APIs, and SDKs used in fare validation
• Define the roadmap and product strategy, balancing transit agency needs, technical constraints, and innovation
• Collaborate cross-functionally with engineering, design, product, and transit partners to shape product direction and define priorities
• Write clear product requirements to deliver scalable, maintainable, and user-friendly solutions
• Manage the full product lifecycle from discovery and prioritization through to launch and continuous improvement
• Stay informed about industry trends, evolving standards, and emerging technologies to maintain a best-in-class product
• Ensure our validator software evolves with changing transit needs and technological advancements
• Advocate for the rider experience while balancing the needs of transit agencies and operational teams

Benefits

• Competitive salary package
• 15 days paid vacation for each year of service plus 18 public holidays
• Private Healthcare
• Monthly team bonding allowance
• Menopause support
• Choice of a workstation
• Ability to work for up to 3 months per year from any country in the world
• Enhanced family leave
• Fun and collaborative environment with a focus on making a difference in the world
• Training allowance of up to $750 USD
• $250 USD to spend on your home office every year