Product Manager

Summary

Join NALA, a fintech company revolutionizing financial empowerment globally, and become a Product Manager focused on delivering new features that enhance customer experience. You will engage directly with customers to understand their challenges and design customer-centric solutions. This role requires extensive experience in product management within a B2C environment, particularly in fintech or payments. You will collaborate with cross-functional teams, drive product lifecycle processes, and define go-to-market strategies. The ideal candidate possesses strong customer empathy, a data-driven approach, and experience working with third-party integrations. NALA offers a comprehensive benefits package including generous paid time off, parental leave, a learning budget, and global workspace access.

Requirements

• You have 5+ years of product management experience shipping world-class products at fast-growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams
• Proven experience shipping a breadth of high-quality consumer product features at a Fintech or Payments company
• You have strong empathy for customers and an unwillingness to compromise on user-centered design
• We understand that perfect data is not available but knowing what pragmatic assumptions can be made to drive reasonable decisions is very important
• You have enough engineering context to know a bad MVP from a good one and have experience with product discovery methodologies
• Experience in working with third parties, whether it’s evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options

Responsibilities

• Bring a sense of urgency to your work and inspire the team to unite under your leadership to deliver an incredible product
• Take ownership of the consumer product to drive the product and business-planning process across cross-functional teams of the company
• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Develop product positioning and messaging that differentiates NALA and its features across primary market segments
• Collaborate with design, engineering, research, legal and compliance teams to refine your plan and execute it effectively
• You’ll be speaking to customers on a near daily basis to understand needs and ultimately sticking our ethos of ‘customer first’
• Assess current competitor offerings to seek opportunities for differentiation
• Develop an understanding of our users at a deep level and gauge customer needs to propose prospective solutions
• Define initial product proposition and go-to-market strategies for new expansion markets
• Meeting with the C-suite to discuss financial data and ways to improve business operations

Preferred Qualifications

• Understand equally the customers needs from a UK, African and Asian perspective
• In addition to English, you can also speak French or Swahili

Benefits

• 35 Days Off : Enjoy an amazing 35 days of holidays to unwind and explore
• Birthday Leave: Celebrate your special day with a bonus day off to take off in that month
• Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period)
• Global Workspace : Get access to WeWork locations worldwide
• Learning Budget : Fuel your growth with $1000 annually for learning and development
• Hybrid Working : We work in the office three days a week (Monday, Wednesday, and Friday)
• Sarabi : Themed snacks and Friday lunch focused on building great working relationships with the team
• Monthly Socials : Join fun social events every month for great times
• Free Coffee : Enjoy barista-style coffee at your fingertips