Senior Product Manager

PandaDoc
Summary
Join PandaDoc as a Staff Product Manager to lead the development of foundational user experience systems. You will define the product strategy for navigation, layout, and shared application surfaces, creating a cohesive and high-performing experience. This role involves transforming complex UX into seamless, task-oriented flows, using experimentation and data to optimize navigation and reduce time-to-task. You will collaborate with engineering, design, and product teams to ensure scalability, maintainability, and performance. The position requires a systems thinker with strong UX and technical fluency, capable of driving alignment and adoption across teams. This is a high-impact role shaping how thousands of users interact with PandaDoc daily.
Requirements
- 7+ years of product management experience, ideally in frontend infrastructure, shared UX systems, or cross-application platforms
- Proven success in building and scaling navigation, layout systems, or frontend frameworks adopted across multiple teams
- Experienced in simplifying complex UX and transforming fragmented journeys into seamless, task-oriented flows
- Skilled at promoting adoption of reusable UX infrastructure — such as layout standards, design patterns, and modular frontend scaffolds
- Fluent in experimentation and usability testing, including A/B and multivariate tests to drive UX evolution
- A systems thinker who brings clarity to complexity, models reusable patterns, and builds scalable solutions
- Passionate about UX quality and developer experience — with strong product taste and technical fluency
- Comfortable navigating engineering tradeoffs and driving alignment across design, engineering, and product
- Effective in both SMB and enterprise environments — balancing flexibility with simplicity and speed
- Collaborative and pragmatic — you prioritize team velocity, user value, and long-term platform impact
Responsibilities
- Champion intuitive, consistent UX flows that help users move seamlessly from entry points to task completion — across product areas
- Define and drive the product strategy for navigation, layout systems, and shared surfaces across PandaDoc
- Support growth, AI, and workflow initiatives by introducing modular layout structures and reusable UI patterns that enable guided, personalized experiences across the app
- Use experimentation, usage data, and usability research to optimize navigation and reduce time-to-task across core surfaces
- Own the lifecycle of key UX infrastructure, including: Navigation shell and layout architecture Shared application surfaces (e.g., main navigation, account settings, home) Reusable scaffolds for page structure and modular workflows Frontend performance standards (load time, responsiveness etc.)
- Collaborate with engineering to ensure the frontend structure is scalable, maintainable, and performant — while evolving away from fragmented or legacy surface logic
- Partner with design leadership to promote consistent UX patterns and visual standards across surfaces and teams
- Work cross-functionally with product teams to support platform adoption, clarify ownership boundaries, and reduce redundancy
- Ensure key surfaces continuously improve based on telemetry, metrics, testing, and real-world user outcomes
- Work closely with go-to-market and customer-facing teams to understand friction points, onboard new experiences, and translate voice of customer into reusable UX improvements
- Collaborate with leadership and peers to shape the vision and roadmap for a cohesive, workflow-centric PandaDoc experience
Benefits
- Lead a mission-critical surface area that defines how users move through and engage with PandaDoc every day
- Shape the frontend infrastructure and UX foundation that power navigation, settings, and workflow modularity
- Partner with design, AI, and engineering leaders to create a modular UI platform for the next generation of assisted workflows
- Drive meaningful change in how a multi-product, AI-powered platform scales UX across use cases
- Help build the foundation for scalable, AI-assisted, workflow-aware user experiences at PandaDoc
- Join a remote-first, low-ego culture that values clarity, autonomy, and thoughtful system leadership
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