Pharos is hiring a
Product Manager

Summary

Pharos is seeking a dynamic and experienced SaaS Product Manager with a robust IT background to engage deeply with customers, analyze feedback, collaborate on creating functional specifications, manage product development cycles, oversee software releases, conduct competitive analysis, develop product roadmaps, and evangelize the product vision. The candidate should have proven experience in SaaS Product Management, strong familiarity with Agile processes and IT networking & print infrastructure, technical expertise in SaaS software and AWS cloud platform, and excellent project management, customer service, and communication skills. Desired adaptive abilities include critical thinking, problem-solving, ability to influence and collaborate effectively across teams, high technical acumen, self-motivation, solution-orientation, and outstanding communication skills.

Requirements

• Proven experience in SaaS Product Management, preferably 2-3 years as a Product Manager
• Strong familiarity with Agile processes, product research, and feature delivery
• Technical expertise in IT networking & print infrastructure, print devices, SaaS software, and AWS cloud platform
• Experience in managing large-scale software projects and product operations
• Excellent project management, customer service, and communication skills

Responsibilities

• Engage deeply with customers, employees, and market research to capture essential requirements and business value
• Analyze feedback to generate innovative product ideas and define the impact of new features
• Collaborate on creating functional specifications and setting acceptance criteria for product features
• Manage a structured three-month product development cycle to ensure timely delivery
• Oversee the software release process from conceptualization to implementation
• Conduct competitive analysis with marketing and engage with product enthusiasts to foster innovation
• Utilize surveys to validate product assumptions and refine strategies
• Develop and communicate a clear product roadmap to internal and external stakeholders
• Evangelize the product vision across the organization and maintain regular updates for customers and colleagues