Product Manager

Summary

Join SecurityScorecard as a Platform Product Manager and drive the execution of core platform capabilities that enhance activation, retention, and long-term customer value. This critical role involves defining platform requirements, driving technical initiatives, and prioritizing features to improve customer experience and contribute to Gross Revenue Retention (GRR). You will collaborate with engineering, design, marketing, and sales teams, engage with enterprise customers, and conduct market research. As part of a fast-growing startup, you'll address scaling challenges and maintain technical documentation. If you're passionate about platform services, API-driven architectures, and cybersecurity, this is an opportunity to shape SecurityScorecard's future. The role reports to the Senior Director of Product.

Requirements

• 3+ years of Product Management experience with a focus on platform services and deep technical topics
• Strong understanding of B2B SaaS products, security use cases, and enterprise software challenges in an agile environment
• Metrics-driven mindset, with experience developing OKRs/KPIs related to activation, engagement, and GRR
• Familiarity with enterprise-grade platform services such as SSO, RBAC/Identity Management, Reporting, Accessibility, and Localization
• Proven ability to define and prioritize user requirements balancing business impact with technical feasibility

Responsibilities

• Define strategies to improve activation rates by ensuring frictionless onboarding onto platform services
• Partner with engineering and design teams to build core platform features that enhance scalability, performance, and extensibility
• Maintain internal platform services such as, SSO, RBAC, accessibility, reporting to improve platform efficiency
• Prioritize bugs, regressions, and platform enhancements, ensuring seamless operation for internal and external users
• Work with design system teams to ensure UI/UX consistency across platform features
• Work closely with multiple product teams and customer-facing teams to triage and prioritize client requests based on business value and technical feasibility
• Engage with enterprise customers to understand their security needs and translate them into platform capabilities
• Collaborate with Product Marketing and Sales teams to develop collateral for platform features, ensuring clear communication with customers
• Conduct market and competitive analysis to stay ahead of emerging platform technologies and trends
• Develop a deep understanding of user engagement, engineering constraints, and system limitations to make informed trade-offs
• Continuously improve platform scalability, reliability, and security, leveraging insights from customer feedback and performance data
• Develop and maintain technical documentation for internal and external stakeholders

Preferred Qualifications

• Experience working with notification platforms, rules engines, and authentication protocols
• Background in cybersecurity concepts and best practices
• Exposure to data science and machine learning applications in security
• Experience working with design system teams to drive UI consistency across platform features

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements
• Annual performance-based incentive compensation awards
• Equity