Product Manager

Summary

Join SevenRooms as a Product Manager specializing in Point-of-Sale (POS) systems. You will define product requirements, lead cross-functional teams, and collaborate with stakeholders to deliver results. This role involves extensive customer research to understand their needs and translate them into product improvements. You will also manage projects, anticipating bottlenecks and balancing business needs with technical constraints. The ideal candidate has 2+ years of product management experience and 1+ year building B2C SaaS applications. SevenRooms offers a comprehensive benefits package including unlimited PTO, paid parental leave, competitive compensation, equity, and various wellness programs.

Requirements

• 2+ years of product management experience
• 1+ years building B2C SaaS applications
• Experience shipping successful consumer facing products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
• Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
• An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins

Responsibilities

• Define business and product requirements
• Lead cross-functional teams to execute on product plans and to deliver results
• Function as the Product Owner for a Scrum development team to define, deliver, build and iterate on capabilities alongside engineering and design partners
• Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
• Collaborate with leadership and executives to advocate for guest experience innovations
• Research, analyze, and interview customers and users to understand their requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
• Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints

Benefits

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. The On-Target Earnings (Base + Bonus) range for this role is $140,800-$165,000
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organization’s core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs