Tekmetric is hiring a
Product Manager

Summary

Tekmetric is seeking a Product Manager to lead the development and growth of their SaaS product for auto repair shops. Responsibilities include defining and prioritizing product features, conducting market research, analyzing customer feedback, and coordinating successful product launches. Requirements include 3+ years of experience in product management, preferably in a SaaS environment, experience implementing Stripe Payments, strong analytical skills, experience with Kanban development methodologies and product management tools, and the ability to take ownership of software features.

Requirements

• 3+ years of experience in product management, preferably in a SaaS environment
• Experience implementing and working with Stripe Payments
• Payments and Finance industry experience
• Strong analytical skills, with the ability to interpret data and make informed decisions. Strong SQL skills and experience with Looker are a plus
• Experience with Kanban development methodologies and product management tools, such as JIRA
• Experience leading a product squad within a trio including a Tech lead and Design lead
• Understanding of how to take open-ended, high level business goals and break them down into defined requirements
• Ability to take ownership of an entire software feature and make decisive decisions, while keeping stakeholders informed
• Strong presentation skills and comfort with communicating with users and fellow employees of all levels

Responsibilities

• Define and prioritize product features and requirements, and manage the product backlog
• Own both the discovery and delivery phases of the product development lifecycle
• Execute the product strategy and roadmap for our SaaS product in the auto repair industry
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales to ensure alignment on product goals and priorities
• Conduct market research and competitive analysis to identify opportunities and inform product decisions
• Coordinate and conduct customer discovery calls with new and existing customers
• Analyze customer feedback and usage data to drive continuous product improvement and inform future development
• Ensure successful product launches by coordinating with other teams and executing on launch plans
• Establish KPIs and metrics to measure product performance and track progress toward business goals
• Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers

Benefits

• Healthcare Insurance and Leave: Flexible and remote work opportunities, Generous PTO, Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones, Excellent Medical, Dental, Vision and Prescription Drug Coverage
• Financial Benefits: 401(k) Retirement Savings Plan with a 6% Match, Employer covered STD, LTD, Life and AD&D Insurance Programs, Up to $60 monthly for wellness expenses and activities, Education Assistance- includes undergraduate/graduate courses and continuing education
• Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!