Product Manager

Summary

Join UpGuard's Product team as a Product Manager and play a key role in shaping and delivering enhancements and new features across our Vendor Risk product suite. Collaborate with cross-functional teams to deliver user-friendly and technically sound solutions. Support product discovery efforts, ensuring you are solving the right problems. Drive continuous improvement in product workflows, UI/UX, and core platform capabilities. Contribute to the product roadmap, aligning with broader product portfolio and business goals. Work closely with Marketing, Sales, and Customer Success teams to support messaging and go-to-market efforts. Develop a deep understanding of customer needs and market trends to inform product strategy. Track and measure feature adoption and success, iterating and refining offerings based on data and feedback. Champion the voice of the customer, advocating for improvements that drive meaningful impact for users.

Requirements

• 3+ years of experience in product management, ideally within a B2B SaaS or technical environment
• A strong track record of end-to-end product delivery, from discovery and prioritization through to launch and iteration
• Customer-first mindset with a passion for solving real-world problems and delivering intuitive, impactful solutions
• Strong collaboration skills, with the ability to work closely with engineers, designers, and cross-functional stakeholders
• Excellent written and verbal communication skills, including the ability to clearly articulate problems, ideas, and decisions to both technical and non-technical audiences
• A proactive and curious approach, always looking for ways to improve the product, team processes, or user outcomes
• Experience managing a product roadmap, balancing customer feedback, strategic goals, and technical feasibility

Responsibilities

• Plan, prioritise and own the delivery of features based on customer feedback, product analytics, competitive benchmarking, and company strategy
• Collaborate cross-functionally with design, engineering and go-to-market teams to deliver solutions that are user-friendly, technically sound, and aligned with our product vision
• Support product discovery efforts, including problem validation, user interviews, and solution testing to ensure we’re solving the right problems
• Drive continuous improvement in product workflows, UI/UX, and core platform capabilities
• Contributing to product roadmap, ensuring alignment with the broader product portfolio and business goals
• Work closely with Marketing, Sales, and Customer Success to support  messaging and go-to-market efforts, including product launches and enablement content
• Develop a deep understanding of customer needs, TPRM market trends, and the competitive landscape, using this knowledge to inform product strategy
• Track and measure feature adoption and success, using data and feedback to iterate and refine our offerings
• Champion the voice of the customer, advocating for improvements that drive meaningful impact for users managing third-party and supply chain risk

Preferred Qualifications

• Familiarity with cybersecurity, third-party risk management, or GRC concepts
• Prior work with AI-enhanced products or automation features
• A Bachelor’s degree or higher, preferably in a related field (e.g. Business, Computer Science, Engineering)

Benefits

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
• Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
• Personal Leave allowance: this includes sick & carer’s leave (all regions)
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
• Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)