Product Manager

Summary

Join UpKeep, a fast-growing SaaS company revolutionizing maintenance with its AI-first CMMS, and become a Product Manager shaping intelligent tools for frontline workers. You will define the strategy, roadmap, and execution of platform-wide experiences embedding AI into workflows. Collaborate with engineering, design, and stakeholders to deliver impactful solutions connecting the product vision to user needs. This role focuses on creating intuitive, AI-powered tools that reduce the mental load for field technicians. UpKeep offers competitive compensation, equity, and benefits supporting health, focus, and long-term growth. The company values bold thinking, autonomy, and a remote-first work environment.

Requirements

• 4+ years of experience in SaaS and/or mobile product management
• Experience working with software development teams using Agile methodologies
• Experience contributing to both web and mobile product initiatives
• Ability to analyze raw data to extract insights and support product decisions
• Can make thoughtful tradeoffs with limited information
• Strong communication skills and ability to present ideas clearly
• Detail-oriented while keeping the broader user experience in mind
• Self-motivated and eager to grow in a fast-paced environment
• Strong written and verbal communication

Responsibilities

• Contribute to the product roadmap across platforms, aligned with our AI-first vision and product strategy
• Prioritize features and bugs in collaboration with engineering and design, balancing user impact and feasibility
• Lead smaller feature efforts end-to-end: define requirements, manage timelines, and drive execution
• Partner with AI/ML teams to integrate intelligent features into core workflows
• Work closely with users, research, and customer success to surface needs and validate solutions
• Support sprint planning, project timelines, and release coordination
• Ensure experience consistency across platforms (web, mobile, integrations)

Preferred Qualifications

• Experience with AI/ML features or products
• Experience in field service, maintenance, or operations tools
• Receptive to change – is flexible and embraces improvements to processes
• Initiates action – takes responsibility, meets commitments, and works toward results
• Manages the workload – prioritizes tasks effectively and solves problems proactively
• Technically proficient – understands and applies relevant technical knowledge to the role
• Takes responsibility for own learning – open to feedback and seeks opportunities to improve
• Communicates ideas – listens to others, shares ideas clearly, and builds on team input
• Works collaboratively – supports team efforts and contributes to a positive work environment
• Displays ethical character and competence – acts with integrity and aligns with company values
• Acts as a good citizen of UpKeep

Benefits

Competitive base salary + benefits + equity