Product Manager

Summary

Join Upwork's Enterprise product team as a Product Manager and work with top global companies to solve complex challenges in a dynamic field. You will prioritize solving customer problems, taking full ownership of your work from ideation to post-release, and focus on speed and impact. The role requires 4+ years of product management experience in a fast-paced environment, a good grasp of technical concepts, and excellent communication skills. Upwork offers a competitive salary, annual bonus plan, long-term equity incentive program, remote-first work environment, and comprehensive benefits including medical insurance, unlimited PTO, 401(k) matching, and paid parental leave. This position offers the opportunity to shape talent solutions and create real impact within a growing company.

Requirements

• 4+ years of product management experience in a fast-paced environment (ideally scaleup/start-up)
• Experience with products that are consumption-driven, not just SaaS
• A good grasp of technical concepts relevant to the product
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams, while driving results
• Passionate about creating delightful experiences for both the end-user and our teams
• Comfortable with ambiguity and being pro-active
• Invested in creating real impact, not just incremental improvements

Responsibilities

• Prioritize solving problems for customers (enterprise clients, talent, internal teams), not building features for the sake of building
• Take full cycle ownership of your work from ideation on bold, new solutions, design, review and feedback in the final test build and after release, and be proactive & curious throughout the process
• Prioritize speed and creating an impact over perfection
• Be passionate about doing product work, not just managing/maintaining the existing platform
• Focus on creating new solutions based on enterprise client needs. Identify client problems proactively, define high-impact solutions, and drive implementation of new solutions to achieve product-market fit

Preferred Qualifications

• Experience in the HRTech space
• Ideally, experience at a company that is a tech-enabled services company
• Preferably, at a company that is selling to enterprise customers; experience with ‘enterprise-grade use cases (complex, diverse, high volume)
• Technical background
• Major plus: used / experimented / done work with LLMs and “post chat GPT AI” and able to leverage that experience when creating new and innovative solutions

Benefits

• Annual bonus plan or sales incentive plan
• Eligibility to participate in our long term equity incentive program
• Remote-first organization
• Medical insurance for you and your family
• Unlimited PTO
• 401(k) with matching
• 12 weeks of paid parental leave
• A generous Employee Stock Purchase Plan
• Development opportunities
• Mentorship
• Employee resource groups