Product Manager, Developer Experience

Summary

Join ReadMe as a Product Manager to revolutionize how developers interact with APIs. You will be responsible for shaping and improving developer-facing product experiences, making them intuitive and helpful. Your role involves transforming complex systems into user-friendly interfaces, ensuring a seamless onboarding process, and proactively identifying and resolving developer pain points. You will act as the voice of the developer, collaborating with various teams to make data-driven decisions. While coding isn't a primary responsibility, familiarity with APIs and technical environments is essential. This is a great opportunity to make a significant impact in a growing startup environment.

Responsibilities

• Own developer-facing product experiences. You’ll be responsible for shaping and improving the parts of ReadMe that developers interact with every day—like the API Explorer, reference guides, and SDKs—making sure they feel intuitive, powerful, and genuinely helpful
• Make technical things feel human. You’ll turn complex systems into interfaces and workflows that feel natural and easy to navigate—even when the underlying tech isn’t
• Ensure ReadMe is awesome by default. You’ll think critically about onboarding, defaults, and feature discoverability so the best version of our product is the one users experience first — not the one they have to dig for
• Remove friction, not just explain it. Our philosophy is "no excuses." If something is confusing, we don’t explain it away, we fix it. You’ll help shape the product so customers don’t hit snags in the first place
• Understand developer pain points. You'll chat with users, dig into where they’re getting stuck, and help the team understand where things feel clunky or confusing
• Act as the voice of the developer. Be the connective tissue across product, design, engineering, and support—ensuring every decision is rooted in what’s best for the developers who use ReadMe
• Get into the code (even a little). While you won’t be expected to ship production code, you should feel comfortable reading APIs, inspecting dev environments, and exploring technical edge cases in a GitHub repo

Preferred Qualifications

• A builder at heart—curious, hands-on, and energized by solving deep technical challenges with simplicity and empathy
• Familiar with developer tools, APIs, and technical environments—and not afraid to dig into repos or talk through tradeoffs
• Comfortable working across disciplines. Whether it’s writing a spec, debugging an edge case, or helping marketing position a feature, you can navigate ambiguity and keep momentum
• A strong communicator who can write clearly, think systematically, and distill complexity into clarity, especially in writing
• Detail-oriented and eager to polish features until they feel effortless
• A strategic thinker who sees the big picture, but also obsesses over the tiny details that make a tool feel magical
• Excited about being part of a small, growing team where you’ll have real ownership

Benefits

• Unlimited PTO with a three-week minimum
• Fully covered medical, dental, and vision insurance for you, and your dependents
• A One Medical membership
• A wellness stipend for therapy of up to $350 per month for up to 6 months
• A wellness stipend of up to $150 per month
• One-to-one donation matching of up to $1,000 per year
• Twelve weeks of paid parental leave after the birth or adoption of a child
• Work from home office stipend of $500
• Three offsite retreats per year to get together with coworkers and plan for the quarter ahead