Remote Product Manager - Trainee

Summary

Join our team as a Trainee - Product Manager and gain hands-on experience across key healthcare services while developing product management expertise. You will learn operational workflows, conduct competitive analysis, understand client challenges, and work on continuous service improvements to enhance client satisfaction and operational efficiency.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or a related field
• Strong interest in product management, healthcare services, and operations
• Excellent analytical and problem-solving skills with a keen attention to detail
• Ability to understand complex operational workflows and customer pain points
• Strong communication and collaboration skills, with the ability to work effectively across diverse teams
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and the ability to learn new tools quickly
• Ability to adapt quickly to new environments, learn new skills, and apply them to real-world situations
• Passion for continuous learning and improving processes and services to better meet client needs

Responsibilities

• Gain hands-on experience across key healthcare services such as medical billing, patient access, credentialing, and others
• Understand operational workflows, service delivery models, and industry-specific challenges
• Conduct ongoing research into the competitive landscape to understand industry trends, competitor services, and emerging technologies
• Work with senior product managers and operational teams to continuously improve service offerings based on client feedback, data analysis, and industry trends
• Collaborate with cross-functional teams, including operations, client engagement, marketing, and sales to align on service improvement goals and product delivery
• Participate in the development and enhancement of service offerings by contributing ideas, performing analysis, and supporting the execution of new initiatives and improvements
• Assist in defining key performance indicators (KPIs) to measure the success of service improvements
• Monitor progress and assist in adjusting strategies based on data-driven insights
• Build relationships with internal stakeholders and collaborate on process improvements and service updates
• Communicate effectively with team members, supervisors, and clients regarding project progress and service developments