Product Owner

Summary

Join Grace Hill as a Product Owner and collaborate with cross-functional teams to define, implement, and maintain SaaS-based products and features. You will be responsible for setting up and reviewing usage analytics, writing user stories, facilitating analyses of technical viability, and communicating requirements to technical teams. This role requires a balance of technical and business understanding, experience with agile development, and strong communication skills. You will work in a highly collaborative, fully remote environment spanning two continents. The ideal candidate will be highly organized, analytical, and communicative, with the ability to manage multiple projects simultaneously. Grace Hill is a market leader in strategic Human Capital Management and Customer Experience for the Real Estate industry.

Requirements

• Balance of technical and business understanding
• Experience with writing user stories and designing user flows
• Proven delivery of working software in an agile development environment
• Proven ability to drive a highly collaborative environment where teams meet tight deadlines
• Proven ability to document decisions, report results effectively and make logical, data-driven product recommendations
• Takes initiative to correctly define problems (technical, resource, or other) and persistently tracks down a solution
• Proven ability to manage multiple projects at once
• Strong verbal and written communication skills

Responsibilities

• Collaborate with cross-functional teams from a product's conception all the way through to its maintenance post-launch
• Set up and review usage analytics for our products: derive insights, report to all stakeholders and help operationalize findings into new product plans
• Work with technical teams & product manager to write up stories for technical needs of new and existing products and features
• Maintaining internally-facing documentation of products
• Facilitate analyses of the technical viability of a product or feature as defined by the product manager
• Acquire, communicate, and track against product implementation timelines
• Communicate technical and non-technical requirements of products to the technical teams (software engineering, quality assurance, infrastructure, development and operations) through verbal and written means
• Write user stories, create user flows
• Participate in daily scrum as product owner
• Perform user acceptance testing (UAT)
• Ensure the accuracy and timeliness of the product or feature implementation
• Collaborate with team members producing customer-facing user guides
• Review and clarify defects for software maintenance

Preferred Qualifications

Design or relevant technical experience a plus