Remote Product Specialist

Summary

Join lempire's Product team as a Product Specialist to build, launch, and scale the lemlist academy, shaping strategy, driving growth, and making a massive impact in the SaaS world.

Requirements

• 4+ years of experience in Content, Product Marketing or Customer Success ideally in B2B SaaS, PLG, or self-service environments
• Native English speaker with excellent communication skills, both written and verbal
• Experience in creating educational content, such as video tutorials, articles, and product tours and ability to explain complex product features in simple terms
• Strong presentation skills, with the ability to conduct product demonstrations and webinars
• Familiarity with B2B SaaS products, particularly in areas such as cold outreach, deliverability, scheduling, or social media management
• Analytical skills to track and interpret key performance indicators (KPIs) related to user activation and satisfaction
• Collaborative team player with the ability to manage multiple projects in fast-paced, high-growth settings
• Action-oriented, with a ‘doer’ mentality, focused on creating value-driven content (no fluff)

Responsibilities

• Develop and maintain the “lemlist academy” (lemlist self-serve educational portal)
• Create video tutorials, articles and product tours to integrate them into both the academy and product
• Conduct group product demonstrations for small accounts
• Host regular office hours and product webinars to provide guidance and address user queries
• Collaborate with the Marketing team to prepare and deliver feature launch webinars
• Assist in creating and moderating user forums or communities to facilitate discussions on product usage
• Work closely with the Product team to provide feedback on user needs and pain points
• Track and analyze key performance indicators (KPIs) related to user activation and satisfaction

Benefits

• Have a strong impact on lempire's growth and visibility
• Work in a profitable, fast-paced company that's bootstrapped ($28m ARR, 30%+ year-over-year)
• Collaborate with very talented people and level up as the company grows
• Work from anywhere
• Be part of a small, agile team where the best ideas win
• 37 days of holidays/year (+3 days offered by lempire)
• Alan Blue: Comprehensive 100% premium medical coverage for you and your family
• Swile Meal Tickets: Enjoy daily meal tickets to fuel productivity
• Navigo Card: Seamless commuting with a 100% covered Navigo card
• Gear: Get the laptop tools and equipment you need for your job
• Team building: We all meet once per year at really cool places around the world (you can check our video. here ;)