Professional Development Expert

Summary

Join Corndel's Operations team as a Professional Development Expert (PDE) to deliver exceptional coaching and training for our Business Change Professional Development Expert Level 4 program. Successful candidates will possess experience in business analysis or a related field, with a strong understanding of business change management. Responsibilities include mentoring and coaching learners, customizing course content, supporting learners in completing training materials, and collaborating with stakeholders. Corndel offers a comprehensive benefits package including pension, unlimited leave, and flexible working arrangements. The role is remote and can be full-time or part-time (minimum 3 days per week). We support your professional development, including obtaining a teaching qualification.

Requirements

• Minimum previous experience required: Mid-level Business Analyst or higher
• Should have held a leadership or mentoring role previously, whether formally as a team leader or informally leading projects
• MSTeams
• Excel
• PowerPoint
• Digital engagement tools (menti/Miro/Whiteboarding etc)
• Microsoft Word
• Group learning/Facilitation skills
• Coaching or mentoring
• Proficient in business process modelling tools such as Microsoft Visio or similar
• Able to conduct simple data modelling
• Comfortable using data analysis tools like Excel, SQL, or specialised software like Tableau or Power BI
• Familiarity with project management software (e.g., MS Project, Jira) and collaboration tools such as MS Teams for virtual meetings and workshops
• Good understanding of business analysis methodologies (e.g., BABOK, Agile/Scrum)
• Good understanding of requirements management, prioritisation and acceptance criteria
• The ability to listen attentively and empathetically to learners
• Effective verbal and non-verbal communication: the ability to convey ideas, provide feedback, and facilitate productive discussions with learners
• The ability to ask open-ended questions, actively listen, and guide learners to identify their own solutions and take action
• The ability to help learners set clear, specific, and achievable goals, with a foundational understanding of goal-setting techniques
• The ability to assess a learner's strengths, weaknesses, and areas for improvement and tailor coaching, feedback, and facilitation to the learner's individual needs
• A deep understanding of personal development theories, strategies, and practices is essential, and staying updated on the latest trends and research is important
• Being able to motivate and inspire learners to stay committed to their program, even in the face of challenges
• The ability to understand your own biases, values, and beliefs, which can impact your coaching approach
• Effective time management skills are essential for structuring one-to-one coaching sessions, running workshops, keeping on top of admin, and setting priorities, as well as helping learners manage their time effectively
• Providing constructive feedback and evaluating learner progress is necessary for tracking development and making necessary adjustments to Individual Learning Plans
• Being able to handle conflicts or resistance that may arise during one-to-one coaching sessions or workshops in a constructive and empathetic manner

Responsibilities

• Manage a caseload of learners, mentoring, coaching, and equipping them to become better business change and transformation professionals, applying these new skills in their roles
• Customise our theoretical course content for each individual learner you support through regular teaching sessions and workshops
• Support your caseload of learners in completing all Corndel training materials and assessment tasks in a timely manner
• Ensure that each learner is actively working on their respective qualification, recognises its value, is making progress, and is actively pursuing it as a means of advancing their career
• Collaborate with key stakeholders to support learner progress and ensure client satisfaction
• Ultimately, your success will be measured by the number of learners successfully completing the qualification and the satisfaction of each learner and their line manager with the Corndel program
• There is potential for you to manage client account relationships from an operational perspective
• Demonstrate a commitment to the values of Corndel and an understanding of the transformative impact of education
• Teaching a cohort of learners through their Business Change Professional Development Expert Level 4 programme
• Ensuring that over 85% of learners achieve their qualifications on time
• Meeting regular milestones for each learner to present a compliant portfolio of evidence
• Supporting learners to complete their portfolios within the set timescales and to the highest standard possible
• Timetabling and conducting one-to-one teaching, coaching, and mentoring sessions regularly tailored to each individual learner
• Facilitating online and face-to-face workshops that engage, motivate, and educate the learners
• Engaging with the learners' line managers on a quarterly basis to review progress
• Adhering to all compliance requirements for the qualification
• Collaborating with the Skills for Business team to engage learners through relevant Maths & English qualifications

Preferred Qualifications

• Experience in leading training sessions or workshops would be beneficial
• Ideal level of experience: At least 5-7 years of experience in business analysis or a related field
• Experience should include practical application of business analysis techniques in multiple projects, ideally across different phases of project life cycles
• Studied in Teaching, Business, Business Analysis, Change Management, Project Management, Coaching
• Teaching qualification (AET Equivalent)
• Coaching qualification
• Bachelor’s degree in business administration or equivalent, Information Systems, Computer Science, or a related field
• Advanced certifications like CBAP (Certified Business Analysis Professional), PMI-PBA (PMI Professional in Business Analysis) or relevant business analysis modules from the BCS (British Computer Society) would be highly desirable

Benefits

• Pension
• Unlimited leave
• Flexible working
• Remote working
• Full or Part time. Minimum 3 days per week