Generation is hiring a
Program Coordinator

Summary

The job is for a Program Coordinator at Generation, a global nonprofit organization that supports adults to achieve economic mobility. The role involves managing a remote program for the SaaS SDR profession in Appalachia, with a focus on learner recruitment and program logistics and operations. The role is a contract position for 4 months, with the possibility of extension up to 9 months.

Requirements

• At least 3 years of experience in program coordination, preferably in a nonprofit, start-up or social enterprise environment
• Experience working with disadvantaged communities

Responsibilities

• Serve as the primary point of contact for learners
• Guide prospective learners through screening and ensure strong relationships and communication throughout
• Create strategies to meet cohort outcomes, such as reviewing applicant data to improve screening processes
• Work closely with Learner Support Services to determine the max levels of risk that each cohort can support
• Evaluate the effectiveness of various admissions tactics and suggest new ones by analyzing applicant data
• Conduct learner onboarding and monitor progress
• Project manage program delivery, operations, schedule, and deliverables
• Troubleshoot challenges and implement risk mitigation approaches
• Manage day-to-day program requirements such as attendance tracking and data collection
• Liaise with Generation team members to support program operations and troubleshoot issues

Benefits

This is a contract role with a 4-month term, with the possibility to extend up to 9 months