Program Implementation Associate

Summary

Join Generation, a global nonprofit organization, as a Program Implementation Associate to temporarily support the team during a maternity leave. This full-time contractor role (up to 40 hours/week) runs until the first week of September 2025, with a possible extension. You will collaborate with the implementation team to enhance program delivery across the network, supporting Generation's mission of promoting economic mobility through employment. The role involves assisting in evaluating analytical needs, responding to country requests, providing support and resources, tracking feedback, and sharing knowledge across the network. You will also contribute to the improvement of the shared delivery platform and support Generation Direct programs. This is a contract position with no benefits offered.

Requirements

• 1+ years of experience in a role that requires collaboration across global teams
• Experience gathering, codifying, and sharing knowledge
• Excellent and independent organization skills
• Success in building collaborative relationships, ideally across a range of functions, geographies, and cultural contexts
• Clear written and verbal communication skills, particularly in supporting grant applications
• Experience developing presentations using PowerPoint or Google slides

Responsibilities

• Assisting in evaluating the analytical needs of the network by supporting internal analysis, documentation, and reporting
• Responding to country requests and needs through resource development and problem solving
• Working with the Program Delivery support team and other global teams to provide support and resources to the network
• Tracking and organizing feedback from regional and network stakeholders to help surface key blockers and improvement opportunities within the shared delivery platform (SDP)
• Aiding in the codification and internal sharing of knowledge across the network, including supporting the development of materials for the network learning agenda and learning sessions
• Collaborating with PDS team members to compile, format, and organize proposals for improvements to the SDP, in coordination with input from the Digital, Data, and Region teams
• Supporting documentation, coordination, and follow-up related to Generation Direct launches and ongoing operations, including helping gather input toward the long-term vision for GenDirect
• Conduct research on best practices and new knowledge from across the Generation network and codify that knowledge and those best practices in order to share them widely across the network
• Support in facilitating and codifying knowledge from regional learning sessions to share best practices, in collaboration with the Manager, Program Implementation
• Act as a problem-solving partner for the network as relevant and needed
• Maintain online knowledge repository (E.g., GenInfo), and online communities (e.g., slack) to promote awareness and adoption of best practices
• Support the Global Lead, Program implementation in projects within the Program Delivery team, including identifying and addressing potential risks and developing mitigation plans, communicating effectively with team members and other stakeholders, and monitoring and reporting on project progress
• Supporting the delivery of Generation Direct programs, in conjunction with relevant Region Leaders
• Support the implementation of Generation Direct programs as needed
• Support the Leads and Director of the Function with team engagement and team building

Preferred Qualifications

• Fluency in English, additional network languages are appreciated
• Excited by the idea of working in a fast-moving global environment
• A self-starter with a strong work ethic who can thrive in a remote work environment
• A positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
• A strong sense of ownership and timeliness
• Proactive collaborator, willing to propose solutions and ideas based on expertise, debate their merits and make final recommendations
• Self-reflective and open to receiving and giving frequent feedback
• Ability to comfortably navigate new technologies
• Strong organizational and communication skills