Program Manager, Product Content

Summary

Join HubSpot as our Product Content Programs Manager and revolutionize how we create, manage, distribute, and measure product content globally. You will design and implement content management systems, develop data-driven strategies leveraging AI, and manage multiple projects to ensure successful delivery. This role demands strategic thinking, hands-on execution, and fluency in AI, requiring collaboration with cross-functional teams. You will establish metrics, create content lifecycle plans, and share insights to keep projects on track. If you thrive on building scalable processes and have a proven track record in project management, this is the perfect opportunity to make a significant impact.

Requirements

• 2+ years of programs & project management experience, preferably in marketing, technology, or creative industries
• Expertise in project management methodologies and best practices
• Remarkable organizational skills and attention to detail
• Excellent written and verbal communication abilities
• Proficiency in Asana
• Ability to build relationships and work effectively across teams and time zones
• Experience managing multiple concurrent projects
• Problem-solving mindset and adaptability
• Bachelor's degree or equivalent experience
• Familiarity and/or certifications with Asana required

Responsibilities

• Design and implement comprehensive content management systems that streamline our global product marketing operations
• Develop data-driven content strategies that leverage analytics and AI insights to drive usage and meet customer and rep needs across products
• Manage multiple product marketing content projects from kickoff to completion, ensuring successful delivery and stakeholder satisfaction
• Explore and implement AI solutions to optimize and build operations that scale across teams, content topics and types
• Implement robust quality control processes that ensure content accuracy and effectiveness, as well as maintaining brand voice and quality
• Create feedback loops with your stakeholders and their stakeholders with clear follow-up processes to create better operations and overall program
• Establish metrics and reporting frameworks to measure content effectiveness in driving usage and guide strategy
• Create and maintain product content lifecycle plans with clear documentation, milestones, deliverables, timelines and status updates
• Share insights with cross-functional organizations including Marketing, Sales, CS and Product to keep projects on track and stakeholders aligned
• Coordinate with cross-functional programs managers to build and maintain project schedules that accommodate multiple stakeholders and deadlines

Benefits

• At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers
• If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding
• If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections
• If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements