Program Organizational Change Manager

Summary

Join Syner-G BioPharma Group and Sequoia Biotech Consulting, a leading life sciences consultancy, as an Organizational Change Manager. Lead and drive strategic change initiatives, developing and implementing plans to maximize employee adoption. Collaborate closely with leadership to ensure smooth and successful change implementation. Your expertise in change management methodologies, stakeholder engagement, and communication will be vital. This role involves managing multiple sub-workstreams within Organizational Change Management, including change readiness, training, and communications. You will leverage data-driven solutions to deliver change outcomes and enhance user experience.

Requirements

• Bachelor’s degree within a life science or related field
• Minimum 8-12 years of relevant experience in a consulting or industry role
• Experience with and knowledge of change management principles, methodologies, and tools
• Experience with large-scale organizational change efforts
• Proficiency in using Salesforce for managing change initiatives and stakeholder communications
• Ability to define OCM scope, estimate work, and prepare client proposals/presentations
• Effectively lead the planning, management, and execution of defined OCM scope within an engagement
• Exceptional communication and presentation skills, both written and verbal
• A solid understanding of how people go through a change and the change process
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships at all levels of the organization
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Forward-looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem-solving and root-cause identification skills
• Able to work effectively at all levels of an organization
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)
• Proven experience in managing communications with customers, ensuring clarity and effectiveness

Responsibilities

• Lead one or more sub-work streams amongst the different components of Organizational Change Management (OCM) - Change Readiness, Training & Communications
• Apply a structured methodology and lead change management activities
• Leverage a change management methodology, process, and tools to create an executable plan to support adoption of the changes required by a project or initiative
• Support communication efforts
• Enable the design, development, delivery, and management of key project-related communications to be distributed across an organization’s impacted stakeholders, customers, and suppliers
• Assess the change impact
• Conduct impact analyses, assess change readiness, identify key stakeholders, and create executable actions meant to support adoption of the changes identified
• Support training efforts
• Plan, manage, and support the design and delivery of training programs for end users and customers/suppliers
• Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
• Prepare comprehensive change and workforce transition plans and programs, including strategies to support change and transition initiatives and engage leadership
• Develop and deploy user adoption programs applicable to the changes/solutions being implemented
• Drive work efforts and leverage data-driven solutions to deliver change outcomes and measure the impacts on end users
• Enhance user experience by improving adoption, usability, accessibility, and interactivity of solutions
• Oversee the implementation of new systems and ensure they are integrated smoothly into the organization
• Manage projects from inception to completion, ensuring they are delivered on time and within budget
• Facilitate clear and effective communication across all levels of the organization to support change initiatives
• Engage with stakeholders to understand their needs and ensure their concerns are addressed throughout the change process
• Assess the impact of changes on the organization and develop strategies to mitigate any negative effects
• Plan and deliver training programs to ensure employees are well-prepared for new systems and processes
• Provide coaching and/or mentoring of team members

Preferred Qualifications

• Familiarity with SAP systems and their role in organizational change
• Certified Change Management Professional (CCMP), PROSCI Certified OCM Expert, or industry equivalent
• Exposure to business development in related specialty areas (i.e., proposal development, sales, etc.)

Benefits

• Market competitive base salary and annual incentive plan
• Robust benefit offerings
• Ongoing recognition and career development opportunities
• Generous flexible paid time off program
• Company paid holidays
• Flexible working hours
• Fully remote work options for most positions and the ability to work “almost anywhere”