Program Manager

Summary

Join NRTC, a member-driven technology cooperative, as a Program Manager overseeing the design, implementation, and rollout of broadband systems for rural America. You will lead a team of Project Managers, Outside Plant, Design/Engineering, Finance, and Construction personnel, ensuring successful project delivery from inception to operational readiness. This role requires strong technical expertise in broadband infrastructure, excellent communication and interpersonal skills, and the ability to manage multiple projects simultaneously. You will be responsible for defining project scope, managing budgets and schedules, and ensuring timely delivery of value. The position involves regular travel to local sites and offers a hybrid remote work arrangement.

Requirements

• Possess a technical background and strong understanding of broadband infrastructure components
• Professional level understanding of equipment, methodology, processes, and terminology specific to fiber networks including easement and Right of Way requirements; building permit/zoning requirements; fiber vendor SOWs and deliverables (installation, testing, optimization); and fiber network electronics
• Strong ability to gather information and drive consensus
• Excellent interpersonal skills and verbal communications skills
• Ability to work under deadlines and deliver results on time
• Excellent organizational skills with proven ability to complete multiple tasks and deliver results within critical deadlines
• Excellent computer skills and working knowledge of Microsoft Office products
• Ability to interact in a positive manner with internal and external customers
• Ability to travel as required
• 10 years Project Management experience with increasing responsibility with a focus in Telecommunications, VoIP, Infrastructure, or System Project Management
• Travel to local sites on a regular basis (30%)

Responsibilities

• Manage program scope, budget and schedule while focusing on regular and timely delivery of value
• Create and update program management documentation (scope, project charter, plan/schedule, project logs, status reports, issue management, etc.)
• Apply change, risk and resource management by identifying any risks or setbacks to the project and develop and implement a mitigation strategy, with proper input, to address them
• Effectively communicate with internal and external stakeholders on a regular and on as needed basis on the project status
• Leads large project teams, promoting and supporting teamwork, in the implementation efforts for broadband projects, ensuring that they are accurate, secure, and efficient
• Manages the contractual commitments, scopes of work, budgets, and timelines of multiple projects simultaneously
• Ensure that the program has high visibility and understanding of the critical data for  dependencies, issues and risks, continuous improvement plans, release metrics, etc. and communicates appropriately
• Directs and monitors work daily, identifying resource needs, performing quality reviews, and escalating functional, quality, and timeline issues appropriately. Facilitates issue resolution while holding team members accountable
• Partner with business, mission, and functional leads to successfully execute and achieve all program milestones including t racking key project milestones, adjusting project plans and/or resources as needed
• Other duties as assigned

Preferred Qualifications

• Experience with Utility Industry fiber networks is preferred including transmission/distribution Strand and Lash as well as ADSS builds
• PMP Certification highly recommended
• Outside plant/construction management in the broadband/telecom industry preferred

Benefits

Hybrid remote position