Project Delivery Assistant

Summary

Join M3 Global Research as a Project Delivery Assistant and strategize custom recruiting actions for Quant and Qual projects. You will assign recruiting tasks, monitor activities to ensure accurate and timely project delivery, and work across project teams to understand recruiting needs. Manage custom recruitment for 25+ live projects, attending internal meetings to discuss recruiting plans. Create custom recruiting strategies, initiate tasks, monitor progress, and adjust strategies to meet client needs and profit targets. Recommend alternative sampling strategies, communicate updates, and proactively seek alternative strategies to improve response rates and reduce costs. You will utilize M3's sampling, emailing, and reporting tools and provide feedback on their improvement. Ensure KPIs are met and assist in developing custom recruitment strategies to grow M3's research panel.

Requirements

• 1 year of experience in Market Research, preferably in recruiting, sampling or fieldwork
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
• Strong Microsoft Office skills (Advanced/ Intermediate Excel) and quick learner of new technologies/software
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask
• Comfortable with change, ability to derive opportunity from uncertainty
• Fluent in English

Responsibilities

• Strategize custom recruiting actions for Quant and Qual projects
• Assign recruiting tasks
• Monitor recruiting activities to ensure projects are delivered accurately within deadlines
• Work across project teams to understand recruiting needs of assigned projects and execute strategy to ensure sample is achieved in accordance with the client’s expectations and established company profit targets
• Execute custom recruitment actions directly
• Assign tasks to colleagues
• Work with managers on larger recruiting initiatives
• Manage custom recruitment for 25 or more live projects including complex projects, and challenging recruiting targets, expanding knowledge and experience on market research recruitment for quantitative and qualitative studies
• Attending Internal Kick-off (IKO) meetings when necessary to discuss and outline recruiting plans and timelines for successful execution of projects
• Create a custom recruiting strategy on projects assigned, initiate and/or execute tasks as outlined, monitoring progress, and adjusting recruiting strategy to ensure the maximum internal sample is achieved to meet client needs and maintain profit targets
• Recommend alternative internal sampling strategies to maximize internal completes
• Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreed in regular intervals
• Proactively seek alternative sample and recruiting strategies, providing ideas to improve response rate and reduce costs in each project
• Have an excellent understanding of the M3 sampling, emailing, and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability
• Provide constructive feedback to the line manager and assist in bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality
• Ensure that KPIs including but not outsource rates, panel recruitment and quality scores are achieved monthly
• Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel