Project Management & Operations Specialist

Summary

Join a fast-growing healthcare technology startup as a Project Management & Business Development Specialist. This multifaceted role combines business development with hands-on project management for software implementation in hospitals and healthcare systems. You will collaborate directly with the founder to optimize implementation processes, spearhead marketing initiatives, and support business development while managing multiple hospital implementations concurrently. The position offers a remote work arrangement, aligning with US business hours, and provides opportunities for growth and development within a dynamic startup environment. Retention bonuses are offered at 3, 6, 9, and 12 months, along with an annual retreat. This is a fourth hire at a growing startup, offering significant impact and a clear path for advancement.

Requirements

• Business Development Experience : Proven experience with LinkedIn content publishing, messaging, and email campaign platforms
• Design Skills : Proficiency with Figma for creating marketing collateral, one-pagers, social posts, and digital assets
• Project Management Expertise : Strong understanding of Agile, Scrum, and Kanban methodologies with hands-on experience
• Technical Tools : Proficient with Jira, Asana, or other PM platforms for project tracking and management
• Data & Analytics : Strong dashboard creation skills and ability to track campaign performance and project metrics
• Communication Excellence : Strong written and verbal English communication skills for client and stakeholder interactions
• Hustler Mentality : Natural go-getter who thrives on figuring things out and taking initiative without constant oversight
• Multi-Tasking Excellence : Ability to manage multiple priorities across business development and project management simultaneously
• Learning Agility : Dynamic mindset with eagerness to learn new skills and adapt to changing priorities as the company grows
• Process Orientation : Ability to transform "taped together" processes into streamlined, repeatable systems
• Results-Oriented : Strong attention to detail with focus on meeting KPIs and delivering measurable outcomes
• Autonomous Worker : Comfortable working independently while maintaining regular communication with leadership
• Analytical Thinking : Ability to analyze campaign performance, project metrics, and provide actionable insights

Responsibilities

• Maintain and grow LinkedIn presence with consistent posting cadence (5 posts/week minimum)
• Connect with potential leads and send targeted messages from founder accounts
• Design and execute outbound and inbound email campaigns using existing tools
• Draft, design, send, and track email campaign performance with detailed analytics
• Create marketing collateral using Figma (one-pagers, social posts, digital assets)
• Build and maintain templates for future marketing materials
• Lead and support software implementation projects with hospital clients and internal stakeholders
• Organize project milestones, manage tasks, and ensure timelines are met consistently
• Use PM tools (Jira, Asana) to track status, maintain accountability, and provide stakeholder updates
• Maintain Agile best practices including stand-ups, backlog prioritization, and sprint planning
• Coordinate with hospital facilities to gather required documentation and track project progress
• Transform current implementation processes into streamlined, professional systems
• Maintain status dashboards in PM platforms providing real-time project visibility
• Track and analyze marketing campaign performance (open rates, reply rates, engagement)
• Create reports on implementation progress and business development metrics
• Identify and recommend 1-2 process improvements based on data insights

Preferred Qualifications

• Healthcare industry knowledge or experience working with enterprise software implementations
• Experience with AI tools, workflow automation, and startup environments

Benefits

• Remote Work: Fully remote position working in alignment with US business hours
• Retention bonuses at 3, 6, 9, and 12 months
• Community-driven benefits like an annual retreat