Docebo is hiring a
Project Manager

Summary

Join Docebo, a fast-growing SaaS company, as a Project Manager responsible for managing large enterprise accounts and ensuring successful completion of services delivery. This role involves coordinating activities with other Professional Services team members, communicating deliverables to the client team, and driving projects to successful completion.

Requirements

• 2+ years proven experience managing the implementation and deployment of software projects to external clients
• Deep knowledge of project management methodologies
• Excellent ability to communicate, manage, and prioritize risk and risk responses
• Flexibility to travel 15% of the time
• Ability to communicate complex technical concepts to a variety of audiences
• Experience working with JIRA
• Strong relationship/account management skills

Responsibilities

• Own the project level relationship between Docebo and the customer
• Identify key stakeholders and define project escalation paths
• Define project scope, goals, and deliverables according to the scoped customer agreement and decision made in the discovery phase
• Work with key stakeholders to develop & maintain a detailed project plan encompassing all project areas
• Monitor and report on progress of the project to key stakeholders
• Present reports defining project progress, problems, solutions and KPIs
• Define communication plan for each project
• Work closely with the Product and Development team to monitor and report on development progress for work related to your projects
• Monitor and report on enablement activities for customers to make sure their team is able to continue to grow their use of Docebo products after onboarding is complete
• Monitor project resource levels and escalate resource needs when required
• Communicate blocking issues to internal and external audiences in a timely manner
• Lead both internal and customer project meetings
• Organize and lead alignment meetings with the project teams and the stakeholders to monitor the status of the schedule and the management of any critical issues that may require escalation actions

Preferred Qualifications

• Experience in startup or early stage SaaS companies
• Experience in either the LMS or HCM field

Benefits

• Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
• Employee Share Purchase Plan
• Career progression/internal mobility opportunities
• Four employee resource groups to get involved with (the Docebo Women’s Alliance, PRIDE, BIDOC, and Green Ambassadors)
• WeWork partnership and “Work from Anywhere” program