Project Manager

Summary

Join Restore Hyper Wellness as a Project Management leader, reporting to the CEO. This dual-impact role supports franchise excellence through operational mastery, translating the CEO's vision into actionable initiatives for 200+ franchise partners. Lead quarterly business initiatives, build a modern Project Management organization, and bridge technology and business needs. Streamline executive processes, manage the executive calendar, and prepare presentations. This high-growth opportunity combines executive leadership with operational mastery, directly influencing the company's mission and franchise partner success.

Requirements

• 8+ years of progressive experience in project management, strategic operations, or management consulting with preference for franchise, multi-unit retail, or distributed business model experience
• 3+ years of direct people management experience, preferably leading project management teams
• Proven track record managing complex, cross-functional initiatives in fast-growth environments
• Demonstrated experience managing complex stakeholder relationships, particularly with external business partners or franchisees
• Strong understanding of modern development methodologies and contemporary Project Management organization design, including deep knowledge of best-in-class Project Management software
• Experience building adaptive, relationship-driven project management teams that operate with high trust and collaborative fluency
• Demonstrated success partnering with C-suite executives and driving business initiatives in support of franchise or multi-location operations
• Exceptional communication skills across technical and business audiences
• Bachelor's degree in Business Administration, Operations, or related field; MBA strongly preferred

Responsibilities

• Drive Executive Execution: Translate CEO vision into actionable initiatives that empower our 200+ franchise partners
• Lead Quarterly Business Initiatives : Own and orchestrate our rolling roadmap and playbook
• Lead Project Management Excellence : Build and lead a modern, adaptive Project Management organization to support all corporate departments across the Support Center
• Bridge Technology & Business: Partner with organizational leaders to identify and optimize bottlenecks and constraints across all teams and workflows as key liaison to Technology team
• Accelerate Decision-Making : Streamline executive processes and communication across all organizational levels
• Manage System Calendar : Organize agendas and prepare presentation materials for weekly executive leadership meetings, monthly franchisee roundtables, and quarterly board meetings
• Serve as trusted partner and advisor to the CEO on high-priority initiatives
• Own and execute our rolling roadmap and quarterly planning process
• Lead quarterly business initiatives, ensuring consistent delivery that supports franchise partner excellence
• Support Operations team in maintaining and evolving our franchisor best practices playbook
• Prepare executive briefings, board materials, and communications
• Represent CEO in key meetings and stakeholder interactions when appropriate
• Prepare CEO for investor calls, board meetings, and franchise partner communications with comprehensive briefing materials and strategic talking points
• Build, lead, and develop a high-performing team of Project Managers within the Restore Support Center
• Establish a modern Project Management organization that operates with agility, trust, and collaborative excellence—where skilled professionals work in dynamic harmony rather than rigid hierarchy
• Create project management standards that emphasize adaptability, relationship-building, and cross-functional fluency
• Oversee complex cross-departmental initiatives that drive franchise partner success
• Implement project tracking systems and reporting frameworks that support franchisor excellence
• Foster a culture where project managers operate as strategic partners rather than task coordinators
• Ensure seamless coordination between technology teams and business stakeholders, recognizing that most business initiatives depend on technology delivery
• Drive alignment between technical roadmaps and business objectives, balancing delivery predictability with adaptive capacity
• Support VP of Technology in identifying and implementing additional process optimizations as organizational needs evolve
• Help lead annual strategic planning process, facilitating leadership retreats and framework development
• Conduct competitive analysis and market intelligence research to inform expansion and service development strategies
• Support merger & acquisition evaluation, including target identification, due diligence coordination, and integration planning

Preferred Qualifications

• Financial analysis experience, including budget management, variance analysis, and KPI development preferred
• Experience in multi-unit business models e.g., franchise, retail, or SaaS distributed organizational structures
• Experience in wellness, healthcare, fitness, or consumer services industries
• Background working with technology teams and development processes
• Experience implementing project management systems and tools
• Consulting or strategy experience with focus on operational excellence

Benefits

• Competitive salary and annual bonus
• Insurance benefits effective within 30 days of start date
• 401k match up to 4%
• Monthly fitness reimbursement
• Flexible PTO
• Complementary and discounted therapies in-studio and in-office
• Opportunity to shape the strategic direction of a category-defining wellness company
• Direct partnership with CEO and senior leadership team