Psychiatric Patient Programs Specialist

Summary

Join Rula, a company reimagining behavioral health care, as a Psychiatric Patient Programs Specialist. Build the foundation of a new clinical escalation team, ensuring complex psychiatric cases receive timely and compassionate support. Leverage your expertise as a clinical resource, investigator, and problem-solver, responding to safety concerns and identifying areas for improvement. Advocate for safe, high-quality care while shaping tools and workflows. Work across teams and systems to enhance the care experience for over 18,000 therapists and providers nationwide. This role offers a unique opportunity for a clinically experienced PMHNP passionate about elevating care standards and improving outcomes. Make a meaningful difference while working alongside passionate, mission-driven professionals.

Requirements

• Master’s or Doctoral degree in Nursing with a specialization in Psychiatric Mental Health (PMHNP)
• Active, unrestricted PMHNP license
• 3+ years of experience delivering psychiatric clinical care in community mental health, inpatient, residential, or other acute settings
• 2+ years of experience managing clinical risk, patient safety, or high-acuity situations

Responsibilities

• Respond to safety concerns
• Resolve grievances
• Identify areas for improvement
• Advocate for safe, high-quality care
• Shape the tools and workflows that will scale this impact across our network

Preferred Qualifications

• 1+ years of experience mentoring, supervising, or coaching mental health clinicians
• 1+ years experience in a high-growth mental health tech start-up
• Advanced competency using Google products (G-sheets, Drive, Google Docs, etc.) with the ability to learn new technology and systems efficiently
• Deep understanding of documentation standards, behavioral health best practices, and risk assessment
• Demonstrated ability to work independently and efficiently, with a strong attention to detail
• Understanding of psych specific billing and coding practices
• Enjoys working autonomously to resolve problems and find solutions to complex questions in a fast-paced environment

Benefits

• 100% remote work environment (US-based only)
• Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits
• Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits
• Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies
• Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave
• Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP)
• Support for your mental and physical health
• New hire home office stipend
• Set up your workspace for success
• Quarterly department stipend
• Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns
• Explore a variety of engaging topics
• Community and employee resource groups
• Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all