Public Training Associate

Summary

Join The Trevor Project as a Public Training Associate and contribute to our mission of ending suicide among LGBTQ+ youth. This temporary, 9-month, remote role will have you supporting the delivery of training programs, preparing and facilitating virtual and in-person trainings, updating training materials, and managing operational tasks. You will collaborate with colleagues and partners, applying a learner's mindset and proactive communication to achieve team goals. This position is perfect for those wanting to enhance their facilitation skills, contribute to impactful educational programming, and deepen their understanding of public training and LGBTQ+ advocacy. The role requires experience in facilitating workshops and a demonstrated understanding of LGBTQ+ issues, along with proficiency in public speaking and written/spoken English. The Trevor Project offers a competitive salary and excellent benefits, including comprehensive health insurance, a retirement plan, generous paid time off, remote work options, and professional development opportunities.

Requirements

• 1+ year of experience in facilitating engaging workshops, role-plays, and other interactive training activities - may be in professional, volunteer, academic, or community based settings
• Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ youth
• Familiarity with crisis management protocols
• Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
• Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
• A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
• Proficiency in: Public speaking and facilitation
• Proficiency in spoken and written English

Responsibilities

• Support updates to training materials by incorporating current best practices and new content
• Help prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
• Track incoming public training requests and support scheduling, organization, and documentation
• Collect and input training data to support metric tracking and reporting
• Collaborate with teammates and cross-functional partners to support training operations and consistency
• Share ideas for improving training materials and delivery formats
• Coordinate logistical needs for trainings, including travel planning and materials preparation
• Support responses to partner inquiries via shared inboxes and other communication platforms
• Demonstrate fair, ethical, and equitable business practices
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging
• Other relevant duties and responsibilities as assigned

Benefits

• Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)
• 403(b) retirement plan with 3% match
• Generous vacation and 13 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays and three half-day Fridays during the summer
• Employee Assistance Program to help with confidential emotional support, work-life solutions, financial solutions, legal assistance, or online support
• In-network mental health office and virtual visits are covered at 100%, and out-of-network visits are covered at an enhanced level
• Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and reimbursement to outfit your work-from-home space!)
• Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high-quality on-demand courses
• Online Subscription to Headspace, a digital mindfulness and meditation platform