QA Engineer

Summary

Join Tailscale's growing team as a full-time QA Engineer, ensuring comprehensive test plan coverage for our expanding feature set. Collaborate closely with product and engineering teams to understand new and existing features, execute test plans before client releases, and track issue resolutions. As a fully remote company, we seek a motivated individual who can think critically, collaborate effectively, and thrive in an asynchronous work environment. Key responsibilities include designing and executing test plans across multiple platforms, assisting with test automation, collaborating with developers to resolve issues, proactively testing features, tracking release blockers, and triaging incoming issues. The ideal candidate possesses 3+ years of QA experience, hands-on experience testing applications across various platforms, a strong understanding of network technologies, and excellent communication skills.

Requirements

• 3+ years of experience in software quality assurance, with some experience in client testing
• Hands-on experience testing applications across Windows, macOS, iOS, tvOS, Android, and Linux environments, including familiarity with platform-specific testing tools and debugging techniques
• Strong understanding of TCP/IP, DNS, routing protocols, firewalls, and VPN technologies with ability to analyze network traffic and troubleshoot connectivity issues
• Excellent written and verbal communication skills with experience creating detailed test documentation, bug reports, and technical specifications for both technical and non-technical stakeholders
• Strong analytical and problem-solving skills with a keen attention to detail

Responsibilities

• Ensure test plan coverage for our growing feature set, working closely with product and engineering to understand new and existing features
• Execute test plans in the days leading up to a client release, tracking issues and resolutions with engineers to ensure a smooth release process
• Design and execute comprehensive test plans across Windows, macOS, iOS, tvOS, Android, and Linux platforms, ensuring consistent functionality and user experience
• Assist with test automation by identifying high priority or error prone areas to automate
• Collaborate with developers to identify and resolve issues, ensuring a smooth release process
• Proactively test existing features under various conditions to ensure robustness and reliability
• Track release blockers and work with the team to resolve them in a timely manner
• Triage incoming issues, escalating critical issues to the appropriate team members

Preferred Qualifications

• Experience with test automation frameworks and tools, such as Selenium, Appium, or similar
• Familiarity with continuous integration and deployment (CI/CD) processes and tools
• Knowledge of programming languages such as Python, JavaScript, or Go for writing test scripts and automation

Benefits

• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• All-remote with the opportunity to work from anywhere —enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks