Utility Warehouse is hiring a
QA & Governance Manager

Summary

The job is for a Quality Assurance and Governance role at Utility Warehouse, a company that provides utilities in one place. The role involves ensuring compliance with regulations, building quality assurance frameworks, and managing issues related to energy and telecommunications. The position is remote or hybrid (2 days a week in Colindale, London).

Requirements

• Experience in working in a regulated environment, constantly delivering against regulatory requirements
• Risk management knowledge is key

Responsibilities

• Ensure things go right the first time and that Utility Warehouse is delivering fair customer outcomes
• Build an energy control framework based on our current model in Financial Services
• Work on issues management for Energy and Telco, documenting our risks and building training and competency frameworks

Benefits

• Discount on our services and you get our coveted Cashback Card for free
• Share options and Save As You Earn Scheme
• A matched contribution pension scheme and life assurance up to 4x your salary
• Employee Assistance Programme including free counselling and legal advice
• Free virtual GP service plus discounts on healthcare and medical cash plans
• Enhanced family-friendly policies, designed to help you and your family thrive
• Lots of opportunities to have fun with your team throughout the year, virtually and in person
• Join our Belonging groups and help UW shape an even more inclusive future
• Ongoing learning, development and training to ensure you thrive in your role