QA Lead

Summary

Join ECP, a market-leading SaaS solution for senior living communities, as a QA Lead! This crucial role involves leading a team in developing and implementing quality control processes, ensuring the release of high-quality software. You will be responsible for creating test plans, executing automated tests, identifying bugs, and collaborating with development and product teams. The ideal candidate possesses extensive experience in software testing, team leadership, and automation testing tools. While based in Wisconsin, remote work within the U.S. is possible. This position offers the opportunity to contribute to a company with a mission to improve the lives of seniors and drive sustainable growth.

Requirements

• Bachelor’s degree in Computer Science or related field preferred
• 5+ years of experience in software testing and quality assurance
• 2+ years experience leading a QA team
• Has developed and implemented CI/CD testing in multiple projects
• Extensive knowledge of manual testing methodologies
• Extensive use of automation testing tools (e.g. Selenium, Playwright)
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Experience mentoring or training team members required

Responsibilities

• Lead the QA team on quality metrics and testing strategies for assigned projects, explaining each team member’s role and overseeing their work
• Understand customer needs and requirements to develop effective quality control processes
• Devise and review specifications for products or processes
• Create detailed, comprehensive, and well-structured test plans and test cases
• Design, develop, and execute automated tests using Selenium, Playwright, and other testing tools
• Define testing standards and strategies, establish formal QA processes, and establish and track metrics
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Identify, record, and document bugs in Jira and Xray
• Collaborate with development and product teams to ensure timely releases of quality software
• Manage development triage process for product bugs entered by the support team
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Stay up-to-date with new testing tools and test strategies, including suggesting tools for improving and upgrading automation capability
• Ensure the team is following compliance and security best practices, specifically, adhering to HIPAA regulations

Preferred Qualifications

Experience with performance and/or security testing is a plus

Benefits

Remote work within the U.S