QA Specialist

Summary

Join our team as a detail-oriented QA Specialist and thrive in a remote role focused on reviewing virtual room scans for accuracy and completeness. You will apply quality standards, collaborate with teammates, and ensure high-accuracy data delivery to global customers. The ideal candidate possesses a keen eye for detail and the ability to perform repetitive tasks consistently. Responsibilities include reviewing floor plans, cross-checking spatial data, identifying discrepancies, understanding complex rules and standards, following guidelines, collaborating with support teams, maintaining QA documentation, developing checklists, performing audits, providing feedback to product and engineering teams, training new team members, and reporting quality metrics. The position requires 1+ years of QA experience, strong problem-solving skills, and excellent communication skills. Yembo offers a fully remote work environment, comprehensive benefits, and opportunities for growth.

Requirements

• 1+ years of experience in a QA specialist role
• Ability to provide clear feedback of a high quality
• Experienced and comfortable conducting repetitive tasks on a daily basis
• Ability to multitask and manage multiple scans in a fast-paced environment
• Experience working with and creating effective escalation procedures
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills

Responsibilities

• Review and verify floor plans generated from virtual scans (e.g., 3D camera data, LiDAR) for completeness, accuracy, and adherence to quality standards
• Cross-check spatial data against reference materials such as original scan files, site notes, or photographic documentation
• Identify discrepancies in dimensions, room labeling, layout structure, wall placements, window/door positioning, and other architectural features
• Understand complex rules and standards to be able to quickly judge and give feedback to reviewers on their floor plans
• Follow structured guidelines and make decisions within ambiguity
• Collaborate with customer success and support teams to communicate errors, suggest corrections, and ensure revisions are implemented accurately
• Maintain QA tracking documentation, logging issues, metrics, trends, and feedback for process improvement
• Develop and update QA checklists and standard operating procedures to reflect evolving accuracy standards and scanning technologies
• Perform spot checks and random audits of completed floor plans to ensure ongoing quality control
• Work with product and engineering teams to provide feedback on tools and workflows used in scan processing and floor plan generation
• Train new team members or contractors on QA best practices and quality expectations
• Report on quality metrics, including error rates, turnaround times, and areas for improvement, to management
• Other duties as assigned

Preferred Qualifications

Familiarity with JIRA is preferred

Benefits

• 100% Employer Covered Health Care Plan for you and your family (Medical, Dental & Vision)
• Retirement Plan (We offer a 401k with 4% company match)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Unlimited Flex PTO, Flexible Sick Leave & 11 National Holidays)
• Parental Leave for both caregivers
• Annual Events & Meetups
• Work From Home (Fully Remote Team)
• Stock Option Plan
• Learning & Development Opportunities