Donegal Insurance Group is hiring a
Quality Assurance Analyst in United States

Summary

The job description is for a Quality Assurance Analyst position at Donegal Insurance Group. The role involves ensuring compliance with underwriting policies, working with staff to promote continuous improvement, and building positive relationships with agents. The ideal candidate should have a Bachelor's Degree, 5-10 years of underwriting experience, and commercial lines underwriting experience.

Requirements

• Bachelor’s Degree with a background in insurance or equivalent work experience
• Minimum of five (5) to ten (10) years of underwriting experience at a company or agency
• Minimum of (5) five years commercial lines underwriting experience
• Demonstration of self-development through attainment of professional insurance designations, CPCU, ARM, PLU, etc

Responsibilities

• Ensure high-quality service is delivered to the independent agents and support the underwriters as they manage each agent for profitability and growth
• Communicate Donegal Insurance Group’s underwriting philosophy to the underwriting staff and monitor the book of business for quality and profitability
• Conduct quality assurance reviews for special projects and re-underwriting programs
• Participate in re-underwriting or book review programs as required by the company
• Build and maintain positive agent relationships by delivering quality service and becoming a business partner with each agent to ensure profitability

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) with the first 3% matched at 100%, next 6% is matched at 50%
• Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
• Career Development: Including college partnership discounts and industry designation(s) reimbursements
• Company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP)