NeuraFlash is hiring a
Quality Assurance Consultant

Summary

Join NeuraFlash, where growth is not just a goal, but a way of life! Since our inception in 2016, we've been on a rocket ship, soaring to an average of 35%+ growth year over year. This rapid expansion has unlocked a world of exciting career opportunities for our team.

Requirements

• 2+ year of experience working as a Quality Assurance Engineer
• Experience with Salesforce Sales, Service, or Experience Cloud
• Salesforce.com domain knowledge is a plus (ex: Field Service, Bots, etc.)
• Testing against feature stories (with or without defined requirements)
• Documenting test results in a structured, detailed fashion
• Able to prioritize defects focusing on the most important ones first
• Filing detailed issue reports with clear repro steps
• Browser/device testing, API testing
• Developing QA plans for features or projects
• Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
• Salesforce Administrator certification
• Knowledge on Chatbots and IVR are a plus

Responsibilities

• Assessing requirements or features to identify areas to test
• Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA
• Adapting to and learn to work with different technologies and team contexts
• Communicating sensitively to different client/team norms and communication style
• Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
• Ability to explain the UAT testing process to the customer
• Partner with someone more senior who will assign tasks and support
• Reaching out within the team for clarification when you are unsure of how to proceed
• Connecting with client/project teams to ask questions and follow up as needed
• Publish testing status, defects to stakeholders
• Occasionally participating in client meetings to explain your findings
• Occasionally serving as a primary client contact for a small project, or while leads are unavailable