Quality Assurance Engineer

Summary

Join our team as a Quality Assurance (QA) Engineer and play a vital role in ensuring the quality and performance of our software products. You will collaborate closely with the project team throughout the software development lifecycle, analyzing business requirements and user needs to design and implement comprehensive testing strategies. Your responsibilities will include creating and executing test plans, performing various types of testing (regression, functional, performance, usability, user acceptance), documenting test results, troubleshooting bugs, and collaborating with developers to resolve issues. You will also contribute to sprint planning and create training documentation for new releases. This is a remote position requiring a minimum of 10 years of experience and an AWS Cloud Practitioner Certification.

Requirements

• Minimum Education: Bachelors degree in related field
• Substitution: Must have at least 10 years of on the job
• Minimum Years of Experience: Must have a minimum of 10 years, including cloud professional certification
• Must be a US Citizen
• Must be able to pass a federal background and drug test in the job description
• 5+ years of experience performing regression testing, manual testing and developing testing automation
• Experience running Agile development processes
• Proficient in JIRA and Confluence for task tracking and documentation
• Knowledge and experience with Amazon Web Services is a must
• AWS Cloud Practitioner Certification required
• Familiarity with AWS CloudWatch and reviewing logs
• Experience using 1 or more testing frameworks
• Experience with a test management tool such as X-ray
• Follow acceptance criteria and develop relevant testing plans
• Proficient in SQL
• Experience with Postman
• Experience using relational databases
• Experience testing on web, mobile and desktop platforms
• Experience writing test cases and procedures
• Strong computer skills, including MS Office suite
• Detail-oriented, critical thinker and problem-solver
• Strong organizational and planning skills
• Ability to perform efficiently to meet priorities and deadlines
• Ability to adjust to changing priorities
• Strong communication written and verbal communication skills
• Ability to work independently and exercise sound judgment

Responsibilities

• This position will be responsible for basic support and working with the engineering team to understand requirements and develop and execute test plans for new software enhancements
• Manage and execute the Software Testing Life Cycle (STLS) – requirements analysis, test planning, test case development, environmental setup, test execution, test cycle closure
• Create test cases, scenarios, and plans based on the requirements of the enhancement
• Execute all test plans to ensure that the newly developed software complies with the requirements and is stable for production release
• Perform Regression, Functional, Performance, Usability, and User Acceptance testing based on documented requirements
• Participate in Sprint Planning and Story Pointing exercises to provide estimates on risk and complexity of testing the development items
• Thoroughly document all test plans and outcomes in JIRA
• Troubleshoot software bugs and assist users with support tickets
• Create training documentation on new releases
• Maintain understanding of new testing strategies and best practices
• Research and understand customer requirements and user stories, with the goal of identifying and revealing potential issues and gaps within the software
• Translate user stories into detailed test scenarios and test plans
• Design and implement test strategy, test cases, and debugging, and define corrective actions
• Develop and maintain innovative, repeatable test plans based on project requirements
• Work with the Project Team to troubleshoot test failures and resolve issues arising in various test environments
• Proactively identify any potential issues users may encounter
• Identify, isolate, track and communicate bugs (issues) in a clear and concise format and work with developers and Project/Product Managers to resolve them
• Perform manual testing to ensure product quality and performance
• Review user interfaces for consistency and functionality
• Record, screenshot, and/or document test steps, progress and results
• Perform automated testing
• Create automation test scripts, which may require programming knowledge

Benefits

Location: Remote