Quality Assurance Engineer

Summary

Join Kaizo, a fast-growing SaaS company, and become a key player in revolutionizing customer support through our AI-powered performance development and compliance platform. This impactful role offers significant growth potential within a diverse and passionate team. You will spearhead innovative quality initiatives at the intersection of AI, customer support, and automated compliance. Enjoy a flexible work environment with unlimited holidays, an attractive Amsterdam office, visa sponsorship, and a mentorship program. This is an opportunity to work with cutting-edge technologies and make a real difference.

Requirements

• 3 years of hands-on industry experience in QA testing, with a focus on manual testing
• Strong understanding of testing types and their differences
• Strong knowledge of test design techniques
• Ability to estimate QA activities
• Proficiency in Java
• Strong understanding of SDLC
• Understanding of CI/CD
• Experience with JUnit, Selenide, Rest Assured
• Experience with the microservice architecture and asynchronous processing
• Excited to collaborate with our internal customer support teams
• Ability to work within ±2 hours of the CET timezone
• Excellent bug identification skills in both UI and API/backend scenarios
• Strong analytical and problem-solving skills
• The drive to learn and master new technologies and techniques
• Team player mentality, ready to wear multiple hats in our startup environment

Responsibilities

• Maintain and support existing automated test suites
• Create and execute comprehensive test cases
• Perform extensive manual testing as needed to identify both positive and negative scenarios
• Work closely with development teams to ensure high-quality software delivery
• Identify, report, and track bugs throughout the development lifecycle
• Collaborate with other teams to improve decision-making and drive product development
• Communicate results and ideas to key decision-makers
• Experiment with different testing tools and technologies
• Evaluate new QA approaches for the business
• Assist in maintaining the integrity of our stream processing platform
• Support the development of our compliance monitoring solutions
• Working closely with the product team for feature scoping and requirements’ refinement

Preferred Qualifications

• Experience with MongoDB querying is a plus
• Familiarity with CRMs such as Salesforce, Zendesk is a huge advantage

Benefits

• An office right in the heart of Amsterdam
• Great office gear: MacBook, tools, desks, chair — there's something for everyone
• Flexible schedule, remote work (within the EU time zone) whenever needed
• Fun workations & open holiday policy
• Having impact on the whole product development cycle
• Chance to work on cutting-edge AI and stream processing technologies