Qualia is hiring a
Quality Assurance Tester

Summary

Join Qualia as a dedicated Quality Assurance Tester for our Resware product and play a pivotal role in testing enhancements and modifications to ensure successful outcomes for customers across all skill levels.

Requirements

• Real estate/title and services experience is a must. Prior experience with Resware is required
• Excellent organizational skills, attention to detail, and interpersonal skills
• Excellent verbal and written communication skills
• Strong time management skills. You will be expected to flexibly manage your own time in order to achieve our business objectives each R&D cycle
• Demonstrated ability to analyze problems/issues and find solutions
• Ability to recommend obvious and alternative solutions
• Self-motivated and self-directed
• Positive and infectious attitude
• Desire to contribute and adapt to process changes

Responsibilities

• By testing deliverables from the Engineering team through the lens of business users at varying levels of expertise, you contribute to a user-friendly experience that not only meets but exceeds customer expectations
• You will acquire and continuously update your knowledge of the product, enabling you to design test workflows and establish reusable test cases
• Utilizing an in-depth knowledge of the title industry and hands-on Resware administration experience, you will craft, develop, and execute user acceptance testing scenarios that cater to both advanced users and those new to the platform
• Anticipate potential issues with new features, integrations, and bug fixes and communicate concerns to the Product Manager and/or Engineering team
• Collaborate with internal and external teams to gather and share knowledge, and work closely with Production, Engineering, and Customer Success on testing bug fixes
• Write/update documentation based on findings from your Resware user acceptance testing work
• Support all Resware and Qualia members as they have questions regarding new features and integrations
• Promote the image of the company by conducting yourself in a professional manner

Benefits

• Comprehensive health plans
• A 401k program
• Commuter benefits
• Professional development
• Parental leave
• A flexible time off policy