Quality Control Specialist

Summary

Join our team as a detail-oriented and proactive Quality Control Specialist! You will review uploaded images and documents, ensuring accuracy and completeness. Responsibilities include verifying information, identifying and escalating issues, resolving discrepancies, and importing data. Your keen eye for detail and organizational skills are crucial for maintaining data quality. You will collaborate with team members and support process improvements. This is a remote position offering a competitive salary and paid time off.

Requirements

• Familiarity with CRM systems and image viewing tools
• Experience using communication platforms like Slack or Microsoft Teams
• Strong attention to detail and high level of accuracy
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills
• Self-motivated with strong problem-solving abilities

Responsibilities

• Review and verify uploaded pictures and documents for accuracy and compliance
• Cross-check information against project requirements and internal standards
• Identify and escalate issues that require further investigation or resolution
• Resolve documentation conflicts and discrepancies
• Import and manage accurate data within internal systems
• Collaborate with team members via communication platforms (e.g., Slack, Teams)
• Maintain detailed records of reviews, decisions, and resolutions
• Support continuous improvement of quality control processes

Preferred Qualifications

• Background in data entry, customer support, logistics, or document management
• Prior experience in a quality control or administrative support role

Benefits

• 10+ business days of paid time off, 15 - after 2 years, 7 days of Public Holidays, 3 sick leaves
• Competitive Salary in USD
• Work type - Remote
• Equipment provided