Quality Director

Summary

Join Eurofins Scientific as a Quality Director and oversee assigned laboratories, ensuring compliance with company policies and procedures. Lead a team, provide guidance to quality assurance staff, and conduct root cause investigations. Review reports, audit responses, and compile quality system metrics. Investigate client issues and suspected data integrity violations. Monitor regulatory activities and participate in industry committees. Develop quality system tools and training programs. Collaborate with the Quality Information Manager and assist laboratory directors with personnel decisions. The position requires a BS degree in science with 20+ hours of chemistry or equivalent experience, 10+ years of environmental laboratory experience, and 5+ years of QA experience. Some travel is required.

Requirements

• Strong leadership, initiative, and teambuilding skills
• Knowledge of environmental laboratory accreditation requirements
• Quality Assurance and Quality Control principles
• Statistics and the fundamental application in an environmental laboratory
• Root cause analysis and corrective action principles
• Change management techniques and group dynamics
• Knowledge of environmental chemistry, regulatory methods and accreditation requirements, and instrumental techniques
• Experience with laboratory operations
• Strong analytical, logical, and negotiating skills
• Strong interpersonal skills and leadership abilities
• Ability to handle multiple priorities
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) skills and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• BS degree in a science with more than 20 hours of chemistry from an accredited university
• Equivalent combination of QA experience and knowledge of the environmental testing industry may substitute for a degree
• Minimum 10 years of environmental laboratory experience and 5 years QA experience
• Advanced degree may substitute for experience
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is required, including the ability to read, write, and speak in English
• Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed
• Some travel is required (to visit laboratories, clients, industry conferences, etc.)

Responsibilities

• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
• Provide guidance to Quality Assurance Managers or staff of assigned laboratories on proper approaches to issues and questions
• Lead interventions in laboratories with inadequate Quality Systems or management
• Review assigned laboratories’ monthly reports to stay current with laboratory issues and achievements
• Review audit responses for assigned laboratories as needed
• Compile Quality System metrics to monitor the status and performance of assigned laboratories
• Monitor laboratory certification activities to ensure no major losses of certifications
• Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
• Perform internal investigations of suspected data integrity related and/or ethics violation issues
• Provide review and comments on state, client, TNI, and federal agency programs and requirements
• Monitor regulatory and accreditation activities for business opportunities and threats
• Research Quality Systems information and stay abreast of new practices to maintain knowledge and provide guidance
• Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company
• Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratories
• Develop and participate in the Quality Management Training for new and prospective quality management staff
• Coordinate quality assurance and technical training courses, as applicable
• Work in tandem with the Quality Information Manager
• Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
• Attend meetings to stay current with industry trends and QA programs
• Participate in the Laboratory Information Management System (LIMS) oversight and standardization
• Assist with internal Quality Systems Audits as needed
• Perform all tasks in a safe, responsible, and efficient manner
• Perform other duties as assigned