Quality Management Assistant

Summary

Join PrimeVigilance, a global leader in pharmacovigilance, as a Quality Management Assistant. Support the Quality Management team in ensuring compliance with global regulations and PrimeVigilance requirements. Manage and administer internal training programs, review access requests, and develop compliance reports. Key responsibilities include producing quality metrics, supporting audits, overseeing quality, and managing deviations. The role also involves supporting functional teams with reports and records, and potentially acting as a subsystem administrator. This part-time, remote position offers training and career development opportunities within a supportive and collaborative environment.

Requirements

• Medical, science, data analysis, economy student who is interested in quality management and available to work 15 hours per week (part-time remote position), ideally 3 hours per day
• Fluency in English
• MS Office (Word, PowerPoint, Excel)

Responsibilities

• Supporting the administration, tracking and management of PrimeVigilance Controlled Procedures and related training
• Managing and administrating internal technical and periodic training programmes for PrimeVigilance employees
• Reviewing and approving Access Requests to PrimeVigilance’s controlled systems
• Developing, maintaining and managing periodic Quality and Compliance reports (including metrics and trending)
• Managing and maintaining the PrimeVigilance Quality Management Control System
• Production of quality and compliance metrics per client project and employee
• Review and approval of client access to PrimeVigilance controlled systems
• Support audits and inspections on behalf of a client, as required by the Quality Assurance department, including the provision of procedures or training records from the PrimeVigilance Quality Control Management System
• Quality oversight
• Audits, inspections and internal Compliance Assessments
• Support PrimeVigilance functional teams in providing reports, procedures or training records from the PrimeVigilance Quality Management Control System
• Deviations, non-conformities, and issues
• May support PrimeVigilance functional teams or the Quality Operations team in recording and tracking deviations, nonconformities and issues - and resulting CAPA plans
• Identify and escalate serious and/or systemic issues to (Associate) Director of Quality Management
• Metrics, analytics and trending
• May supports the Quality Management team in obtaining metrics data for oversight of and reporting on PrimeVigilance’s Quality Management System
• May support the Quality Management team in the trending of metrics data and identifying opportunities for improvement
• May develop, maintain and manage periodic Quality and Compliance reports (including metrics and trending) on behalf of the Quality Management team
• Quality Management Control System (QMCS)
• Supports all PrimeVigilance functional teams in developing, managing and implementing PrimeVigilance Controlled Procedures and related training
• Supports and advises all PrimeVigilance functional teams in developing and managing project-specific documentation and in managing relevant project-specific training
• May act as subsystem administrator for the Quality Management Control System
• May participate in efficiency projects to improve the use and management of the Quality Management Control System
• Change management of controlled systems
• On behalf of Quality Management, may approve access to PrimeVigilance Controlled Systems for employees and clients Training
• Supports the Quality Management team in managing and overseeing the programme for PrimeVigilance’s technical and periodic training activities
• May act as a Trainer for QMS-related training activities provided by the Quality Management department
• The Quality Management Assistant will support the PrimeVigilance Senior Leadership team and the (Associate) Director of Quality Management as needed

Preferred Qualifications

• Previous experience in a Quality of Compliance-related role in any environment is desirable but not required
• Prior experience with electronic Document Management or Training systems is desirable but not required

Benefits

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language