Remote Global Program Manager, Quality

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As an experienced program leader, you will manage Vault Quality implementation programs at Veeva's largest customers globally, guiding the transformation of their Quality and Manufacturing technology landscape.

Requirements

• 8+ years in large-scale program management with software delivery in the Life Sciences or Healthcare sectors
• In-depth Pharmaceutical R&D knowledge in Quality and Manufacturing
• Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results
• Experience in technology strategy and roadmap development for large pharma customers
• Proven executive communication skills
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
• Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
• Based in North America with the ability to meet travel requirements

Responsibilities

• Design large implementation programs and oversee the execution of them
• Service Delivery accountability for one or more global Vault implementations in Quality at our strategic accounts
• Work with IT and business executives to define deployment, governance, and transformation roadmap
• Establish post-deployment application management
• Support implementation proposals and services contract negotiation
• Coordinate Customer Success Manager activities to drive product value and adoption
• Coordinate Product Management and Product Support activities

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program