Quality Manager

Summary

Join our team as a Quality Manager and play a crucial role in maintaining the integrity and consistency of BeatBox products, ensuring they meet stringent quality standards and regulatory requirements.

Requirements

• Bachelor’s of Science degree in chemistry, microbiology, food science, or a related field
• 3 or more years experience in the manufacturing/production in the food and beverage industry in a QA role
• Strong knowledge of food safety standards and regulatory compliance in the food and beverage industry
• Proficiency with Microsoft Office Tools such as Excel, Word & PowerPoint
• Some knowledge of Statistical Process Control is desirable
• Experience in project management, ability to lead, assign and track tasks of others, as well as managing multiple projects at one
• Applicants must be able to accommodate international travel
• Ability to grasp scientific concepts quickly and apply this knowledge to solve problems quickly
• Ability to multi-task and perform in a deadline-driven environment
• Excellent communication and planning skills
• Strong organizational habits, a self-motivated work ethic, and good critical thinking/problem solving skills
• Motivated to make a difference
• Outgoing personality with strong social and interpersonal abilities

Responsibilities

• Responsible for ensuring all products are made in accordance with the company procedures, food safety standards, packaging requirements, and regulatory compliance
• Develop and implement quality assurance procedures and processes at co-packers
• Manage quality related projects for co-packers
• Provide guidance and direction of production processes and out of specifications at co-packers to maintain quality production
• Monitor, track, and analyze all assigned co-packers QAQC processes and data
• Utilize Statistical Process Control of quality data and metrics
• Pioneer new systems, standard operating procedures, and departmental policies to improve the quality control process
• Lead improvements in product execution, reduced defect rate, and production efficiency
• Maintain and lead communication with co-packers regarding all quality related items
• Perform and engage in food safety and quality audits at co-packers and warehouses to ensure all BeatBox partner facilities are compliant with regulatory and quality guidelines - travel required
• Manage sites follow ups and investigations for critical complaints or audit findings
• Manage customer complaints, tracking and recovery/recall
• Oversee and manage third-party testing for microbiological, allergen, sensory and other miscellaneous testing as required
• Maintain a centralized sensory program to ensure flavor consistency at co-packers
• Supervise co-packer lab functions, new product testing and batch accuracy
• Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions
• Manage product holds or quarantines at co-packers
• Assist R&D team with new product development as needed
• Manage the onboarding of new products and create quality metrics for implementation, onsite travel may be required for implementation
• Provide scientific technical support to the Operations Team and other BeatBox departments
• Work with the Operations Team to lead, maintain and enforce all site policies and procedures, QAQC standards and programs at BeatBox
• Continued research and education to ensure continuous improvements are being made