Quality Manager

Summary

Join our team as an experienced Quality Manager specializing in equipment installation and specification standards for major logistics companies like UPS.

Requirements

• Minimum of 5 years of experience in a quality role, preferably in the material handling, logistics, or automation industries or 8 years of experience in the site management field with a successful record of accomplishment of project delivery with minimal quality issues
• Demonstrated expertise in equipment and installation specifications for UPS
• Strong knowledge of material handling systems, including conveyors, sortation equipment, and automated systems
• Ability to read and interpret engineering drawings and technical specifications
• Excellent verbal and written communication skills with the ability to train and guide field teams
• Strong interpersonal skills to work effectively with department stakeholders, site managers, engineers, and clients

Responsibilities

• Oversee the implementation of quality assurance processes across UPS projects, ensuring adherence to customer specifications
• Conduct regular site inspections and audits during installation and commissioning phases to ensure compliance with quality standards
• Serve as the in-house expert on UPS equipment and installation standards
• Ensure that all installations strictly adhere to client specifications, quality standards, and industry best practices
• Be onsite at various project locations to inspect and verify installation progress, ensuring compliance with design specifications and customer requirements
• Conduct regular quality audits and prepare reports to document inspection findings, non-conformances, and corrective actions
• Train and mentor Site Managers and installation teams on customer-specific equipment and installation specifications
• Provide guidance on best practices to meet quality standards and avoid rework
• Mentor site management on the development, upkeep, and completion of punch-list/observations across each project to drive a consistent installation utilizing DCS’s software tracking/documenting system
• Work closely with the engineering team to review project drawings and ensure they align with customer specifications before and during installation
• Identify and communicate discrepancies between project designs and client standards, ensuring timely resolution
• Work with program engineering managers to share reoccurring challenges on projects to further our customer understanding from the engineering department
• Develop, maintain, and implement quality control processes and inspection procedures to ensure project success
• Track project quality metrics and report on key performance indicators (KPIs) to project leadership through DCS's tracking/documenting program system

Benefits

• Competitive salaries
• Health benefits
• 401K program includes a 100% match up to 5%
• Participation in our Discretionary Profit-Sharing Program
• Flexibility and autonomy
• Flexible PTO