Reader

Summary

Join Ladgov Corporation as a Reader, providing virtual reading support to a visually impaired Veterans Service Representative at the Cleveland VA Regional Office. This remote, part-time position (up to 30 hours/week, Monday-Friday, 8:00 AM-4:30 PM EST) involves orally reading various documents, reviewing outgoing communications, and assisting with interpreting inaccessible interfaces across multiple VA systems. The ideal candidate is customer-service oriented, professional, and detail-oriented, with experience working with visually impaired individuals or disability accommodations. Familiarity with VA systems (VBMS, CAPRI, SharePoint) and experience in administrative, interpreting, or document review roles are also required.

Requirements

• Must be customer-service oriented, professional, and well-groomed
• Able to work in a remote, secure, and distraction-free environment
• Prior work with visually impaired individuals or disability accommodations
• Familiarity with Veterans Affairs systems such as VBMS, CAPRI, or SharePoint
• Experience in administrative, interpreting, or document review roles

Responsibilities

• Orally read aloud various documents (PDF & handwritten forms, medical records, evidence files and system screens)
• Review outgoing communications (emails, letters, attachments)
• Assist in interpreting inaccessible interfaces across multiple VA systems