Receptionist and Office Assistant

Summary

Join Zone IT Solutions as our dynamic Receptionist and Administration Assistant! You'll be the first point of contact, providing exceptional customer service and ensuring smooth office operations. Key responsibilities include managing calls, client details, emails, scheduling, and providing administrative support. This role requires excellent communication, proficiency in Microsoft Office Suite and MS Teams, strong organizational skills, and attention to detail. You'll work both independently and collaboratively within a team. Zone IT Solutions is an Australian recruitment company offering flexible and collaborative solutions. We welcome applicants from diverse backgrounds.

Requirements

• 3+ experience as a receptionist or in an administrative role is preferred
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and MS Teams
• Strong organisational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team

Responsibilities

• Answering and directing phone calls, directing them to team members or taking details
• Capture client/Candidate details in CRM or HR systems
• Managing incoming and outgoing central email
• Scheduling and coordinating meetings and appointments for team and clients(including candidate interviews)
• Providing administrative support to various departments as needed
• Ability to do follow-ups with team and external contacts when needed
• Organise and coordinate office events and any online order required for the team
• Assisting with general office duties and projects as assigned