Regional Director, Retail

Summary

Join Cresco Labs as the Regional Director of Sunnyside* Florida, reporting to the VP of Retail Sales & Operations. You will be responsible for the profitability of the multi-state retail operation and building high-performing management teams. Oversee and lead Sunnyside dispensaries, ensuring the region meets or exceeds key metrics and goals. Work closely with senior leadership to implement national initiatives, build plans, create a best-in-class customer experience, and drive operational consistency. Collaborate with cross-functional partners to meet regional business needs. This role requires strong leadership, P&L management, and strategic thinking skills.

Requirements

• 10 plus years of Retail Management Experience, preferably in a high-growth or fast-paced environment with multiple site responsibility
• Proficiency with Microsoft Office Suite with strong Excel skills
• Demonstrated ability to learn, apply and teach others technical and product-related information in a professional consultative manner
• Strong business acumen including data management, attention to detail, and excellent communication and interpersonal skills
• A high level of integrity, personal motivation, adaptability, and sense of urgency
• Regular travel within the state to visit all assigned dispensaries as well periodic travel to other states for business meetings and events
• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Responsibilities

• Build a high-performing retail leadership team by pairing critical talent selection with nuanced region and district needs
• Assess management performance, skill gaps, and career aspirations to develop a leadership pipeline that provides for projected new store openings and revenue growth
• Develop, coach, and inspire leaders to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning. Sustain coaching, training and development initiatives specific to succession planning needs
• Uphold a culture of accountability, people-centeredness and forward-thinking in the performance management of regional leadership
• Drive the direction of district level resource planning and operational needs aligning with regional strategy
• Contribute to the development of key Sunnyside initiatives and own the successful deployment within the region
• Regularly assess and develop regional structure and organizational design reacting to forecasts, new store openings, and an ever-changing landscape
• Maintain and influence key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction, and IT
• Ensure regional strategic priorities, budgets and people needs are incorporated into new store opening project initiatives
• Achieve sales objectives by influencing regional sales targets, driving accountability to meet or exceed sales goals and solving operational challenges to increase productivity
• Partner with Regional Buyer to select product line enhancements (cultivators/vendors/products) given regional trends and customer demographics; ensure dispensary management is prepared and resourced to launch enhancements
• Gather data and insights from districts and develop strategic plans for the region that address business and competitor risk
• Partner with Human Resources to investigate and resolve employee relations and employee engagement concerns in a timely manner
• Manage any inspection or audit escalations
• Establish short term and long-term strategic goals and work with business partners and stakeholders to monitor and drive the achievement of company and individual performance through KPI’s and other metrics

Benefits

• Major medical, dental and vision insurance
• A 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Participation in our employee discount program